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Shows how to use comfort/discomfort model to decode nonverbal behaviour and gain crucial insights about what's really being said at meetings, interviews, negotiations, presentations, business meals, and more, including the casual yet critical water cooler exchanges that are the driving force of an organization.

Produktbeschreibung
Shows how to use comfort/discomfort model to decode nonverbal behaviour and gain crucial insights about what's really being said at meetings, interviews, negotiations, presentations, business meals, and more, including the casual yet critical water cooler exchanges that are the driving force of an organization.
Autorenporträt
Joe Navarro, MA, served as an FBI special agent in counterintelligence and counterterrorism for twenty-five years. A recognized global expert on nonverbal communication, he is the international bestselling author of  What Every BODY Is Saying and Be Exceptional. He consults for major corporations and governments worldwide. Navarro has been featured on the  TODAY Show, CNN, Fox News, and other major outlets, and he lectures frequently around the world on human behavior and influence. He lives in Sarasota, Florida.
Rezensionen
"Louder Than Words takes us from an understanding of nonverbal behavior to an understanding of something far more valuable for success-nonverbal intelligence." Robert B. Cialdini, author of Influence: Science and Practice, www.influenceatwork.com