Tabitha James

Make Them Stay

A Hospitality Playbook for Business Travel Sales Professionals

• Broschiertes Buch

Produktbeschreibung

Make Them Stay is a powerful, practical guide designed specifically for business travel (BT) sellers in the hospitality hotel industry. Written by award-winning hospitality sales expert Tabitha James, this game-changing resource introduces a repeatable, teachable sales system rooted in the 7 Pillars of Business Travel Sales and the BT Cycle-a step-by-step journey to help hotel sales professionals win clients, keep them, and grow accounts with skill and intention. With over a decade of frontline experience, James delivers a tactical blueprint covering essential hotel-focused strategies, including RFP management, corporate rate planning, client engagement, loyalty, and retention. The book also explores how to leverage AI and modern tools to elevate prospecting and deepen client relationships. Whether you're a new or aspiring BT seller, a seasoned hotel sales pro, or a hospitality leader seeking to understand BT sales from the ground up, Make Them Stay offers the training, tools, and support to transform how you sell. Because in hotel business travel sales, closing the deal isn't the finish line-it's just the beginning. Don't just make the sale. Make them stay.

Produktdetails

• Verlag: Brilliance House Books A Zole Incorporated Company
• Seitenzahl: 250
• Erscheinungstermin: 15. Juli 2025
• Englisch
• Abmessung: 229mm x 152mm x 14mm
• Gewicht: 368g
• ISBN-13: 9781088171639
• ISBN-10: 108817163X
• Artikelnr.: 75208202

Autorenporträt

Tabitha James is a hospitality sales expert with over a decade of experience leading hospitality sales in the hotel industry. She has sold across full-service, focused-service, and extended stay brands, supporting business travel, group sales, multifamily housing, and student housing verticals. Her career spans some of the largest names in hospitality, where she has consistently driven account retention and revenue growth. As a trainer, strategist, and transformational leader, Tabitha brings a rare blend of tactical insight and lived experience from the frontlines of hotel sales and specifically in business travel sales for hotel sales professionals. Make Them Stay(TM) is her first published sales framework, built for those in business travel sales who want to win, retain, and grow business travel accounts with precision and authenticity.