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4th edition. New edition of the practical and accessible guide, offering a tried-and-tested practice that allows all parties to achieve a win-win situation. With techniques for organisations, businesses and institutions.
Find solutions to workplace conflicts through open communication, mutual trust and respect by investigating the origins and nature of conflict

Produktbeschreibung
4th edition. New edition of the practical and accessible guide, offering a tried-and-tested practice that allows all parties to achieve a win-win situation. With techniques for organisations, businesses and institutions.
Find solutions to workplace conflicts through open communication, mutual trust and respect by investigating the origins and nature of conflict
Autorenporträt
Shay and Margaret McConnon are co-founders of People First, an international training and consultancy group that runs courses on winning relationships in the workplace. They work with many of the leading companies in Europe and the USA.