Lynne F. Baxter, Alasdair M. MacLeod

Managing Performance Improvement

• Gebundenes Buch

Produktbeschreibung

This key book takes a critical view of the techniques and approaches available for implementing successful performance improvement initiatives, drawing on extensive real-world case studies and the authors' experiences of researching in this area.

Produktdetails

• Verlag: Routledge
• Seitenzahl: 208
• Erscheinungstermin: 16. November 2007
• Englisch
• Abmessung: 235mm x 157mm x 17mm
• Gewicht: 496g
• ISBN-13: 9780415366809
• ISBN-10: 0415366801
• Artikelnr.: 23594480

Autorenporträt

Lynne F. Baxter is Senior Lecturer in Management Information Systems at The York Management School. Alasdair MacLeod is an Honorary Research Fellow at Heriot-Watt University.

Inhaltsangabe

1. Introduction Section 1: The Management Role in Performance Improvement
2. Leadership 3. The Relationship between Strategy and Performance
Improvement 4. Performance Measurement Section 2: Improvement as Damage 5.
Superficiality 6. Considering the Gender Aspect to Involvement 7.
Continuous or 'Big Bang' Improvement: Using the Analogy of the Body
Section 3: Repair 8. Repair at an Individual Level 9. Repair at the Level
of the Organization: The Contribution of External Frameworks 10.
Conclusions

---

1. Introduction Section 1: The Management Role in Performance Improvement 2. Leadership 3. The Relationship between Strategy and Performance Improvement 4. Performance MeasurementSection 2: Improvement as Damage 5. Superficiality 6. Considering the Gender Aspect to Involvement 7. Continuous or 'Big Bang' Improvement: Using the Analogy of the Body Section 3: Repair 8. Repair at an Individual Level 9. Repair at the Level of the Organization: The Contribution of External Frameworks 10. Conclusions

Rezensionen

"This is a realistic, rigorous and readable account of the issues organisations face in approaching performance improvement. It sheds new light on the improvement process, and deserves a wide readership among consultants, managers, and researchers."

-- Dr. Steve New, Saïd Business School, University of Oxford