Paul Hague

Market Research in Practice

A Comprehensive Guide to Customer Insight and Market Understanding

• Broschiertes Buch

Produktbeschreibung

Develop your market research skills with this bestselling guide that explains how to utilize market research tools and methods effectively to obtain reliable results.

Produktdetails

• Verlag: Kogan Page Ltd
• 5 Revised edition
• Seitenzahl: 424
• Erscheinungstermin: 3. Dezember 2025
• Englisch
• Abmessung: 244mm x 170mm x 22mm
• Gewicht: 710g
• ISBN-13: 9781398623231
• ISBN-10: 1398623237
• Artikelnr.: 73581135

Autorenporträt

Paul Hague, based in Manchester, UK, is co- founder of B2B International. With over 50 years of experience running market research agencies, his clients include Samsung, Microsoft, Henkel and Michelin. He has over 35 years of practical experience in running a successful market research agency and is the author of B2B Customer Experience and The Business Model Handbook, also published by Kogan Page.

Inhaltsangabe

Section
ONE: Planning a market research study; Chapter
01: Introduction; Chapter
02: Market research design; Chapter
03: Uses of market research; Section
TWO: Qualitative research; Chapter
05: Desk research; Chapter
06: Focus groups; Chapter
07: Depth interviewing; Chapter
08: Observation and ethnography; Section
THREE: Quantitative research; Chapter
09: Quantitative research; Chapter
10: Sampling and statistics; Chapter
11: Questionnaire design; Chapter
12: Face
to
face interviewing; Chapter
13: Telephone interviewing; Chapter
14: Self
completion questionnaires; Chapter
15: Online surveys; Chapter
16: Data analysis; Section
FOUR: Using market research; Chapter
17: Using market research to segment markets; Chapter
18: Using market research to improve a brand position; Chapter
19: Using market research to improve customer satisfaction and loyalty; Chapter
20: Using market research to achieve optimum pricing; Chapter
21: Using market research to enter a new market; Chapter
22: Using market research to test advertising effectiveness; Chapter
23: Using market research to launch a new product; Chapter
24: Using market research to understand human behaviour; Chapter
25: Using market research to test social and political opinions; Chapter
26: Reporting; Section
FIVE: The market research industry; Chapter
27: International market research; Chapter
28: Research trends; Chapter
29: The General Data Protection Regulation; Chapter
30: Quality in market research; Chapter
31: Ethics in market research

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• Section - ONE: Planning a market research study;
• • Chapter - 01: Introduction;
  • Chapter - 02: Market research design;
  • Chapter - 03: Uses of market research;
• Section - TWO: Qualitative research;
• • Chapter - 04: Qualitative research;
  • Chapter - 05: Desk research;
  • Chapter - 06: Focus groups;
  • Chapter - 07: Depth interviewing;
  • Chapter - 08: Observation and ethnography;
• Section - THREE: Quantitative research;
• • Chapter - 09: Quantitative research;
  • Chapter - 10: Sampling and statistics;
  • Chapter - 11: Questionnaire design;
  • Chapter - 12: Face-to-face interviewing;
  • Chapter - 13: Telephone interviewing;
  • Chapter - 14: Self-completion questionnaires;
  • Chapter - 15: Online surveys;
  • Chapter - 16: Data analysis;
• Section - FOUR: Using market research;
• • Chapter - 17: Using market research to segment markets;
  • Chapter - 18: Using market research to improve a brand position;
  • Chapter - 19: Using market research to improve customer satisfaction and loyalty;
  • Chapter - 20: Using market research to achieve optimum pricing;
  • Chapter - 21: Using market research to enter a new market;
  • Chapter - 22: Using market research to test advertising effectiveness;
  • Chapter - 23: Using market research to launch a new product;
  • Chapter - 24: Reporting;
• Section - FIVE: The market research industry;
• • Chapter - 25: International market research;
  • Chapter - 26: Research trends;
  • Chapter - 27: Ethics in market research

Rezensionen

"Tactics don't work without a solid strategic foundation. And you only get strategy right working from a good base of market research. This book is that base. Clear. Practical. And everything you need to know to do market research properly." Mark Ritson, Virtual Marketing Professor