This world-respected arbiter of good manners, with her distinct blend of cutting humor and impeccable taste, has written the essential reference for every sticky situation. Martin offers explicit, practical and entertaining advice on appropriate social, business and personal etiquette. Serial sales to Redbook, New Woman, and Woman. Line art throughout.
This world-respected arbiter of good manners, with her distinct blend of cutting humor and impeccable taste, has written the essential reference for every sticky situation. Martin offers explicit, practical and entertaining advice on appropriate social, business and personal etiquette. Serial sales to Redbook, New Woman, and Woman. Line art throughout.
Judith N. Martin is currently Herberger Professor of Communication in the Hugh Downs School of Human Communication at Arizona State University. She received her Ph.D. in speech communication from the Pennsylvania State University. She also studied at the Universite de Grenoble for a year and was involved in study aboard administration for several years. She also has experience in cross cultural training and has co-authored three books with Prof. Tom Nakayama. Her current research interests focus on the role of communication in cross cultural transitions, white identity and communication, and pedagogical issues in teaching intercultural communication.
Inhaltsangabe
Contents List of Illustrations Preface Introduction Heavy Etiquette Theory Some Principles A Sampler of Problems Mrs. Perfect Never Had to Face 1. Revised Conventions Modern Ladies and Gentlemen Traditional Confusion Forms of Address Honorifics Names Conventional Gestures, Phrases, and Words Greetings Introductions Conventional Phrases Conversation Establishing Identity Traditionally Forbidden Topics Personal Questions and Remarks Questions and Comments About... Advice Correcting Others Fashionable Emotions Dress Public Manners The New Smoking Rules Driving Dealing with Strangers Buses and Streets Unfortunate Habits Crime 2. Home Life Steprelations, Former Spouses, and Former In-Laws The Changing Household The Unmarried Couple The Traditional Family Marital Communication Roommates Family Matters Parents and Children For Parents For Others Social Life with Babies Early Lessons Stepparents, Teachers, and Others Child Rearing Sabotaged Adolescence Table Manners Equipment and How to Use It Difficult Foods Household Help The Real Servant Problem Neighborliness Communications at Home The Telephone The Mail 3. The Workplace Businesslike Behavior Women in the Workplace Professional Standards Appropriate Attire Business Communication The Life Cycle of a Job 4. Business and the Public Dealing with the Public The Staff and the Practitioner The Attitude Problem The Travel Industry Hotel Restaurants Tipping 5. When Business gets Personal How to Tell Business from Social Life Social Harassment Presents and Bonuses Annoyance in the Workplace Mixing Professional and Private Life The Business of Charity 6. Genuine Social Life Friendship Financing Friendship Organizing Social Life Controlling Social Life Social Obligations for Hosts and Guests The Guest List Social Occasions New and Old Forms Balls and Dances Parties with a Point Party Procedure Dinner Parties Food Social Disasters Houseguests Presents Expressing Gratitude Recreation Theaters and Other Public Places Participatory Sports 7. Courtship and Romance Methods of Meeting Gender Roles The Stages of Courtship Social Promiscuity Polite Rejection 8. Ceremonies and Celebrations Engagements Showers Baby Showers Weddings: An Overview Planning the Wedding The Guest List Invitations and Announcements The Wedding Party Dress for Weddings The Wedding Reception Minor Customs Wedding Presents Other Ceremonies Birth Ceremonies Coming of Age Special Occasions Wedding Anniversaries 9. Funerals and Bereavement Funerals Condolences Bereavement Legacies 10. Protocol The American Way Official Life Titles Index Acknowledgments
Contents List of Illustrations Preface Introduction Heavy Etiquette Theory Some Principles A Sampler of Problems Mrs. Perfect Never Had to Face 1. Revised Conventions Modern Ladies and Gentlemen Traditional Confusion Forms of Address Honorifics Names Conventional Gestures, Phrases, and Words Greetings Introductions Conventional Phrases Conversation Establishing Identity Traditionally Forbidden Topics Personal Questions and Remarks Questions and Comments About... Advice Correcting Others Fashionable Emotions Dress Public Manners The New Smoking Rules Driving Dealing with Strangers Buses and Streets Unfortunate Habits Crime 2. Home Life Steprelations, Former Spouses, and Former In-Laws The Changing Household The Unmarried Couple The Traditional Family Marital Communication Roommates Family Matters Parents and Children For Parents For Others Social Life with Babies Early Lessons Stepparents, Teachers, and Others Child Rearing Sabotaged Adolescence Table Manners Equipment and How to Use It Difficult Foods Household Help The Real Servant Problem Neighborliness Communications at Home The Telephone The Mail 3. The Workplace Businesslike Behavior Women in the Workplace Professional Standards Appropriate Attire Business Communication The Life Cycle of a Job 4. Business and the Public Dealing with the Public The Staff and the Practitioner The Attitude Problem The Travel Industry Hotel Restaurants Tipping 5. When Business gets Personal How to Tell Business from Social Life Social Harassment Presents and Bonuses Annoyance in the Workplace Mixing Professional and Private Life The Business of Charity 6. Genuine Social Life Friendship Financing Friendship Organizing Social Life Controlling Social Life Social Obligations for Hosts and Guests The Guest List Social Occasions New and Old Forms Balls and Dances Parties with a Point Party Procedure Dinner Parties Food Social Disasters Houseguests Presents Expressing Gratitude Recreation Theaters and Other Public Places Participatory Sports 7. Courtship and Romance Methods of Meeting Gender Roles The Stages of Courtship Social Promiscuity Polite Rejection 8. Ceremonies and Celebrations Engagements Showers Baby Showers Weddings: An Overview Planning the Wedding The Guest List Invitations and Announcements The Wedding Party Dress for Weddings The Wedding Reception Minor Customs Wedding Presents Other Ceremonies Birth Ceremonies Coming of Age Special Occasions Wedding Anniversaries 9. Funerals and Bereavement Funerals Condolences Bereavement Legacies 10. Protocol The American Way Official Life Titles Index Acknowledgments
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