In Operational Excellence Case Studies in Higher Education Institutions, the chapters bring together a wide range of real-life, global case studies which highlight critical differences in approach due to varied cultural differences and leadership styles.
In Operational Excellence Case Studies in Higher Education Institutions, the chapters bring together a wide range of real-life, global case studies which highlight critical differences in approach due to varied cultural differences and leadership styles.
Jiju Antony is Professor of Quality and Operational Excellence, Northumbria University, UK. Michael Sony is Senior Lecturer in Operations Management, Oxford Brookes Business School, Oxford Brookes University, UK. Elizabeth A. Cudney is Professor of Data Analytics at the University of Maryville, USA. Sandra L. Furterer is Professor of Practice at the Ohio State University (OSU), Ohio, USA. Chad Laux is Associate Professor of Computer & Information Technology at Purdue University, USA. Raja Jayaraman is Associate Professor of Industrial Engineering, New Mexico State University, USA. Maher Maalouf is Associate Professor of Management Science and Engineering, Khalifa University, Abu Dhabi, UAE.
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