"Anatol Valerian Itten helps us make sense of the intensity of our current social conflicts and provides a thorough analysis of the state of public policy mediation today. His analysis of a vast array of cases and particularly, our blind spots, is a must read for practicing mediators and academics." - Susan Podziba, author of Civic Fusion: Mediating Polarized Public Disputes
"This is an impressive analytical and empirical study on the conditions of successful mediation processes. The study closes the gap between the analytical and empirical focus of mediation research and the normative aspirations of deliberative theory, and provides rich ideas for how mediation 'writ large' can contribute to more viable schemes of coexistence in our fragmented and polarized societies." - André Bächtiger, University of Stuttgart, Germany
"This is an impressive analytical and empirical study on the conditions of successful mediation processes. The study closes the gap between the analytical and empirical focus of mediation research and the normative aspirations of deliberative theory, and provides rich ideas for how mediation 'writ large' can contribute to more viable schemes of coexistence in our fragmented and polarized societies." - André Bächtiger, University of Stuttgart, Germany







