Evan Berman, Dira Berman

People Skills at Work

• Gebundenes Buch

Produktbeschreibung

An exploration of the ways in which people skills can be acquired and developed, this book discusses new career development tools, the role of professional commitment statements, psychological contracts, and how to work with difficult people. Each chapter elucidates the development of a specific skill and includes examples, sets benchmarks, and examines how the particular skill's relationship to the other skills presented in the book. The author covers how to improve interpersonal relationships, communications, job performance, and dealing with people of different ages, gender, and backgrounds.

Produktdetails

• Verlag: Routledge
• Seitenzahl: 438
• Erscheinungstermin: 3. November 2011
• Englisch
• Abmessung: 240mm x 161mm x 28mm
• Gewicht: 819g
• ISBN-13: 9781420093858
• ISBN-10: 1420093851
• Artikelnr.: 29954406

Autorenporträt

Evan Berman, Diva Berman

Inhaltsangabe

Setting The Stage. Common Sense Is Not Enough. Social Skills in A Modern Wo
rld. Welcome. Communication. Getting Along. Connecting. We Need To Talk.
Assessment. The Professional Self. What's Your Commitment? Interviewing and
Networks. Expectations. Ethics. Leading. Mentoring and Development. The
Human Condition Explored. Getting To Know Us. Gesture of Balance. The
Search for Happiness and Fulfillment. Mental Health. The Little Tyrant...
and Other Problems. Transitions. Epilogue. Knowledge is Power? Appendices:
Primer on Emotions. Essential Social Manners for the Workplace. Sample
Professional Commitment Statements. Sample Psychological Contract. Further
Readings.