This fully revised third edition provides a comprehensive exploration of performance management in the public sector, incorporating nearly 200 new references from the latest decade of performance management research. The book presents fresh evidence on the uses and effects of performance management.
This fully revised third edition provides a comprehensive exploration of performance management in the public sector, incorporating nearly 200 new references from the latest decade of performance management research. The book presents fresh evidence on the uses and effects of performance management.
Wouter Van Dooren is a Professor of Public Administration at the University of Antwerp and the Antwerp Management School, Belgium. Geert Bouckaert is Emeritus Professor at the KU Leuven Public Governance Institute, Belgium. He was President of the International Institute of Administrative Sciences (IIAS) (2013-19) and of the European Group for Public Administration (EGPA) (2004-10). John Halligan is Emeritus Professor of Public Administration and Governance, Centre for Environmental Governance, University of Canberra, Australia.
Inhaltsangabe
1. Introduction 2. Defining the concepts 3. The history of performance management 4. Performance measurement 5. The incorporation of performance information 6. The use of performance information 7. The users of performance information 8. Non-use of performance information 9. The effects of using performance information 10. The future of performance management
1. Introduction 2. Defining the concepts 3. The history of performance management 4. Performance measurement 5. The incorporation of performance information 6. The use of performance information 7. The users of performance information 8. Non-use of performance information 9. The effects of using performance information 10. The future of performance management
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