This article deals with literacy concepts and reports on an activity carried out with some students from the Portuguese section of the Department of Iberian and Latin American Studies (DEILA / Portuguese). The objective is to meet their needs through a literacy approach, since gaps in their literacy training have consequences for their social insertion. However, I highlight the notion of literacy, according to some authors such as Soares (2009), Garcez (2019) and Justo and Rubio (2013). And in a practical way, based on Freitas (et al, 2020); Bortolini (2009); Correia (2016); and Kraemer (2012), I present one of the activities, falling under the theme: academic life, carried out via Facebook, the result of which was the preparation of a formal email, the social practice learned.
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