Planning to Implement Service Management

By the Office of Government Commerce
By Vernon Lloyd, Louk Peters, Kathryn Rupchock et al.

• Broschiertes Buch

Produktbeschreibung

The aim of this book is to give the reader key issues to be considered when planning for the implementation of IT service management. The book explains the steps required to implement or improve IT service provision.

Produktdetails

• IT Infrastructure Library
• Verlag: Stationery Office
• 5th impr.
• Seitenzahl: 208
• Englisch
• Abmessung: 300mm
• Gewicht: 834g
• ISBN-13: 9780113308774
• ISBN-10: 0113308779
• Artikelnr.: 13214328