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Pregnancy represents a serious challenge to all body systems. The progressive physiological changes that occur during pregnancy are essential to support and protect the developing fetus and to prepare the mother for parturition. Initially, frequent routine visits were the norm and women were classified by risk category to determine their chances of complications. Therefore, women should be the focus of maternity care with an emphasis on providing choice, easy access and continuity of care. Comparison between pregnant women's expectation and the actual care is important for several…mehr

Produktbeschreibung
Pregnancy represents a serious challenge to all body systems. The progressive physiological changes that occur during pregnancy are essential to support and protect the developing fetus and to prepare the mother for parturition. Initially, frequent routine visits were the norm and women were classified by risk category to determine their chances of complications. Therefore, women should be the focus of maternity care with an emphasis on providing choice, easy access and continuity of care. Comparison between pregnant women's expectation and the actual care is important for several reasons;firstly, satisfied clients are more likely to maintain a consistent relationship with a specific provider. Secondly, By identifying sources of client's dissatisfaction, an organization can address system weaknesses, thus improving its risk management. satisfied clients are more likely to follow specific medical regimens and treatment plans. Finally client's satisfaction measurement adds important information on system performance, thus contributing to the organization's total quality management.
Autorenporträt
Asmaa Saad Arafat, superviseur des soins infirmiers primaires, spécialiste du contrôle des infections, membre de l'équipe qualité pour la préparation de l'accréditation des unités de santé familiale, ministère égyptien de la santé, B.Sc.N Alex Un., MD. en obstétrique et gynécologie, contrôle des infections, gestion de la qualité totale et diplôme d'administration hospitalière Ain Shams Un., diplôme d'administration hospitalière, Tanta Un.