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Providing Reference Services: A Practical Guide for Librarians was written for the working librarian. Topics covered include: Reference services Reference resources and tutorials  Organizing and providing services  Staffing and performance management Forming helpful partnerships Future of reference

Produktbeschreibung
Providing Reference Services: A Practical Guide for Librarians was written for the working librarian. Topics covered include: Reference services Reference resources and tutorials  Organizing and providing services  Staffing and performance management Forming helpful partnerships Future of reference
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Autorenporträt
By John Gottfried and Katherine Pennavaria