Joseph R. Blaney is associate dean of the College of Arts and Sciences and professor of communication at Illinois State University.
Inhaltsangabe
Chapter 1: Effects of Image Repair Strategies William L. Benoit Chapter 2: Examining the Impact of Message Strategy on Organizational Image Patric R. Spence, Kenneth A. Lachlan, and Leah M. Omilion-Hodges Chapter 3: Exploring the Alignment of Image Repair Tactics to Audience Type John Gribas, James R. DiSanza, Nancy J. Legge, Karen Hartman, and Casey Santee Chapter 4: Crisis Communication Effectiveness: The Roles of Relationship History and Compassion Christopher Caldiero Chapter 5: An Empirical Test of Image Restoration Strategies J. D. Blosenhauser, Grant Cos, and Tracy R. Worrell Chapter 6: 'I'm Sorry' is Hard to Say for Lance Armstrong" Michel Haigh and Lauren Alwine Chapter 7: Responding to Criminal Accusations: An Experimental Examination of Aqib Talib's 2011 Aggravated Assault Case Kenon A. Brown and Natalie A. Brown Chapter 8: Measuring the Enactment of IRT Via Social Media: What are Organizations and Stakeholders Saying During Crisis? Lisa V. Chewning Chapter 9 "Joker's Remorse: An Examination of Failed Humor and Image Repair" Ryan R. Montague Chapter 10: Rejecting Parenthood: The Use and Effectiveness of Accounts in Defending Voluntary Childlessness Jeff Halford
Chapter 1: Effects of Image Repair Strategies William L. Benoit Chapter 2: Examining the Impact of Message Strategy on Organizational Image Patric R. Spence, Kenneth A. Lachlan, and Leah M. Omilion-Hodges Chapter 3: Exploring the Alignment of Image Repair Tactics to Audience Type John Gribas, James R. DiSanza, Nancy J. Legge, Karen Hartman, and Casey Santee Chapter 4: Crisis Communication Effectiveness: The Roles of Relationship History and Compassion Christopher Caldiero Chapter 5: An Empirical Test of Image Restoration Strategies J. D. Blosenhauser, Grant Cos, and Tracy R. Worrell Chapter 6: 'I'm Sorry' is Hard to Say for Lance Armstrong" Michel Haigh and Lauren Alwine Chapter 7: Responding to Criminal Accusations: An Experimental Examination of Aqib Talib's 2011 Aggravated Assault Case Kenon A. Brown and Natalie A. Brown Chapter 8: Measuring the Enactment of IRT Via Social Media: What are Organizations and Stakeholders Saying During Crisis? Lisa V. Chewning Chapter 9 "Joker's Remorse: An Examination of Failed Humor and Image Repair" Ryan R. Montague Chapter 10: Rejecting Parenthood: The Use and Effectiveness of Accounts in Defending Voluntary Childlessness Jeff Halford
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