David Hutchins

Quality Beyond Borders

Dantotsu or How to Achieve Best in Business

• Gebundenes Buch

Produktbeschreibung

This book explores the cultural basis for the divergence between West and East before concentrating on the quality related responsibilities of each of the most common organisational roles to be found in industry. It is a valuable resource for business practitioners, students and academics alike.

Produktdetails

• Verlag: Routledge
• Seitenzahl: 360
• Erscheinungstermin: 16. April 2019
• Englisch
• Abmessung: 240mm x 161mm x 24mm
• Gewicht: 705g
• ISBN-13: 9781138565074
• ISBN-10: 1138565075
• Artikelnr.: 56369367

Autorenporträt

David Hutchins has a master's degree in Quality and Reliability from Birmingham University, UK. He is a Chartered Mechanical and Electrical Engineer, Chartered Quality Professional, Fellow of the Chartered Quality Institute (CQI), a John Loxham lecturer and author of several books and many articles.

Inhaltsangabe

Acknowledgements
About the Author
Introduction
Tips on the use of this book
Preface - the Japanese Quality Revolution
Chapter 1 What is Quality? Chapter 2 The Role of People in Quality
Chapter 3 The Role of Monitoring and Measuring in Making Quality Decisions
Chapter 4 Business Performance Improvement
Chapter 5 Quality Management Systems
Chapter 6 Quality-related Legislation and Regulation
Chapter 7 New Product Development
Chapter 8 Supply Chain Management
Chapter 9 Where do we go from here? Appendix 1: An account of the quality-related post-war history in Japan
Bibliography
Index

Rezensionen

"The book should be widely read in industry, education and governments. As Hutchins intended, "Quality beyond Borders" should be used as a handbook for continuous improvement."

Professor Richard Ennals, Editor in Chief EJWI, Emeritus Professor, Kingston University, UK, Professor, University of Agder, Norway

"I would highly recommend this book for new practitioners entering the quality profession, as it sums up many key concepts and tools within a relatively short read. For those more experienced, in senior-level of management positions, the book will serve as a desk companion that can be referenced without the arduous task of having to find or refer to multiple textbooks. I have already used the book in two occasions, and it remains in my desk drawer, ready to be referenced as and when it is needed."

Christopher Thomas, Biobank Quality Manager, Cardiff University, Wales