Quality of Experience and Learning in Information Systems - Antoniou, Josephina
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The book shows how researchers, practitioners, and designers can improve user experiences with technology by understanding various user learning styles and characteristics when they interact with new and challenging applications and interfaces. Quality of experience in this new technological environment is affected by the learning curve involved in being able to use the new interfaces in a satisfactory way. The author explores the variations in quality of experience when considering learning and ethics when interacting with new, emerging technologies. The author shows how results can be…mehr

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Produktbeschreibung
The book shows how researchers, practitioners, and designers can improve user experiences with technology by understanding various user learning styles and characteristics when they interact with new and challenging applications and interfaces. Quality of experience in this new technological environment is affected by the learning curve involved in being able to use the new interfaces in a satisfactory way. The author explores the variations in quality of experience when considering learning and ethics when interacting with new, emerging technologies. The author shows how results can be applied to technologies such as big data, AI, 5G, and Internet of Things (IoT). Taken into account are also safety and security requirements, context, environment, etc. The book explores the idea of learning, ethics, and the idea that there exists a "recipe" for a satisfactory interaction with technology if such relevant parameters are taken into consideration.

Analyzes user habits to improve quality of experience when interacting with technology;
Shows how to apply quality of service techniques to 5G, IoT, big data and AI;
Uses behavior models to analyze interactions to improve the user quality of experience.

Autorenporträt
Josephina Antoniou is an Assistant Professor of Computing and the Course Leader of the MSc Computing course at UCLan Cyprus, School of Sciences. She is also the Chair of the ACM-W (Association for Computing Machinery Women) Cyprus chapter and fellow of the Higher Education Academy in the UK since 2015. She is a member of National Bioethics Committee in Cyprus since 2018, and in 2020 served as the Vice-President of the sub-committee for the Assessment of Biomedical Research. She is also a member of Interdisciplinary Science Promotion & Innovative Research Exploration Centre (InSPIRE) at UCLan Cyprus, since its inception. She has received her PhD in Computer Science from the Department of Computer Science of the University of Cyprus in 2010, her MSc in Advanced Computer Technologies also from the University of Cyprus in 2004, and her BA in Computer Science and Mathematics from Wartburg College, IA, USA in 2002. She has participated as the leader of tasks and work packages in FP6/FP7/H2020 and Erasmus+ projects SEACORN, B-BONE, C-MOBILE, C-CAST, Responsible Industry, COMPASS, SHERPA, IREEDER, GReFORM and MentorME. She has also been involved in COST IC1004: Cooperative Radio Communications for Green Smart Environments (2011-2015) and in FP7-PEOPLE Marie Curie - International Reintegration Grant: 3D UNDERWORLD (2011-2012). She is one of the organizers of the Cyprus National Penetration Testing/Ethical Hacking competition since 2015, and the ACM/ICPC Local Director for the Cyprus national qualifying coding competition for ACM ICPC. She was the research lead for the School of Sciences at the university's Research and Innovation Committee (2015-2018) and currently chairs the university's Ethics subcommittee. She is the author of 3 books on Game Theoretic solutions for better Quality of Experience in communication networks, as well as the author of numerous peer-reviewed articles and book chapters, including recent articles on Ethics for Smart Information Systems. Herresearch interests span the areas of Communication Networks and Quality of Experience and more recently Ethics and Responsible Research in the emerging socially dominated communication systems. Orestis Tringides is a researcher and project manager at COMMEDIA, a community media organization based in Cyprus, and a radio producer at LemoniRadio.com. He is experienced in Tech journalism, radio production, academic research, civil society organizations and community media. He is a holder of an MBA, a MSc degree in information systems, and a BSc degree in computer science. His research interests span the areas of community media; technology, democracy and participation; conflict transformation.