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With the aim of providing better quality services and the well-being of civil servants, public institutions are implementing a restructuring of people management aimed at promoting quality of life at work. However, many are still only skirting around the problems they face in terms of labour relations. It might be more appropriate to follow a trend of starting to diagnose the needs of their work teams, thus providing the basis for drawing up and developing a Quality of Life at Work Programme that brings more comprehensive and lasting results. In view of this, the aim of this study is to analyse which quality of life at work factors are perceived as relevant by the employees of a Brazilian federal university, UNIPAMPA.