Rethinking Reference for Academic Libraries: Innovative Developments and Future Trends, containing five sections and fourteen chapters, reviews the current state of reference services in academic libraries with an emphasis on innovative developments and future trends. The main theme that runs through the book is the urgent need for inventive, imaginative, and responsive reference and research services.
Rethinking Reference for Academic Libraries: Innovative Developments and Future Trends, containing five sections and fourteen chapters, reviews the current state of reference services in academic libraries with an emphasis on innovative developments and future trends. The main theme that runs through the book is the urgent need for inventive, imaginative, and responsive reference and research services.
Acknowledgements Introduction Collaboration: Partnerships for Lifelong Learning 1 Step Away from the Desk: Re-casting the Reference Librarian as Academic Partner Michael Courtney and Angela Courtney 2 The Scholarly Commons: Emerging Research Services for Graduate Students and Faculty Merinda Kaye Hensley Diversity: Meeting the Information Needs of a Changing Demographic 3 The Rainbow Connection: Reference Services for LGBT Community in Academic Libraries Matthew P. Ciszek 4 Reference Services in a Shifting World: Other Languages, Other Services Valeria E. Molteni and Eileen K. Bosch 5 As Needs Change, So Must We: A Case Study of Innovative Outreach to Changing Demographics Li Fu Technology: Reference Service Beyond the Library Walls 6 Roving Reference: Taking the Library to Its Users Zara Wilkinson 7 Connecting Questions with Answers Ellie Dworak and Carrie Moore Assessment: Does Reference Make a Difference? 8 Transforming Reference Services: More than Meets the Eye Kawanna Bright, Consuella Askew, and Lori Driver 9 Dialogic Mapping: Evolving Reference into an Instructional Support for Graduate Research Corinne Laverty and Elizabeth A. Lee 10 Does the Reference Desk Still Matter? Assessing the Desk Paradigm at the University of Washington Libraries Deb Raftus and Kathleen Collins Professional Competencies: Skills for a New Generation 11 From Ready Reference to Research Conversations: The Role of Instruction in Academic Reference Service Melanie Maksin 12 Necessities of Librarianship: Competencies for a New Generation Danielle Colbert-Lewis, Jamillah Scott-Branch, and David Rachlin 13 Professional Competencies for the Virtual Reference Librarian: Digital Literacy, Soft Skills, and Customer Service Christine Tobias 14 Digital Primary Resources Peggy Keeran Index About the Authors
Acknowledgements Introduction Collaboration: Partnerships for Lifelong Learning 1 Step Away from the Desk: Re-casting the Reference Librarian as Academic Partner Michael Courtney and Angela Courtney 2 The Scholarly Commons: Emerging Research Services for Graduate Students and Faculty Merinda Kaye Hensley Diversity: Meeting the Information Needs of a Changing Demographic 3 The Rainbow Connection: Reference Services for LGBT Community in Academic Libraries Matthew P. Ciszek 4 Reference Services in a Shifting World: Other Languages, Other Services Valeria E. Molteni and Eileen K. Bosch 5 As Needs Change, So Must We: A Case Study of Innovative Outreach to Changing Demographics Li Fu Technology: Reference Service Beyond the Library Walls 6 Roving Reference: Taking the Library to Its Users Zara Wilkinson 7 Connecting Questions with Answers Ellie Dworak and Carrie Moore Assessment: Does Reference Make a Difference? 8 Transforming Reference Services: More than Meets the Eye Kawanna Bright, Consuella Askew, and Lori Driver 9 Dialogic Mapping: Evolving Reference into an Instructional Support for Graduate Research Corinne Laverty and Elizabeth A. Lee 10 Does the Reference Desk Still Matter? Assessing the Desk Paradigm at the University of Washington Libraries Deb Raftus and Kathleen Collins Professional Competencies: Skills for a New Generation 11 From Ready Reference to Research Conversations: The Role of Instruction in Academic Reference Service Melanie Maksin 12 Necessities of Librarianship: Competencies for a New Generation Danielle Colbert-Lewis, Jamillah Scott-Branch, and David Rachlin 13 Professional Competencies for the Virtual Reference Librarian: Digital Literacy, Soft Skills, and Customer Service Christine Tobias 14 Digital Primary Resources Peggy Keeran Index About the Authors
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