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Service Agreements for SMB Consultants - Revised Edition - Palachuk, Karl
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If you're not using service agreements in your IT business, you need to start today. If you are using them, great! Just make sure that they truly represent who you are and how you want to define your business. Whether you sell your services hourly, in blocks of time, or with a Managed Services plan, you need this book!

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If you're not using service agreements in your IT business, you need to start today. If you are using them, great! Just make sure that they truly represent who you are and how you want to define your business. Whether you sell your services hourly, in blocks of time, or with a Managed Services plan, you need this book!