Service Delivery

By the Office of Government Commerce

• Broschiertes Buch

Produktbeschreibung

This publication is the second element in the new IT Infrastructure Library, it covers aspects that service providers must take into consideration. Issues covered include: service level management; financial management for IT services; and IT service continuity management.

Produktdetails

• IT Infrastructure Library
• Verlag: Stationery Office
• Seitenzahl: 300
• Englisch
• Gewicht: 1460g
• ISBN-13: 9780113300174
• ISBN-10: 0113300174
• Artikelnr.: 13214536