Study and analysis of a Quality Function Deployment Matrix for an AC - Dwivedi, Anand Prakash;Gupta, Niraj
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Quality Function Deployment is a technique used to carry the "Voice of the Customers" (the customer requirements), through the design and production process. The "QFD Matrix" which is a planning document in the Quality Function Deployment Process, provides a structure for relating the customers' needs to the technical specifications and ensuring that the key specifications are identified and deployed throughout the subsequent production process. In this book, the study and analysis of a QFD Matrix for an air conditioner has been done.

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Produktbeschreibung
Quality Function Deployment is a technique used to carry the "Voice of the Customers" (the customer requirements), through the design and production process. The "QFD Matrix" which is a planning document in the Quality Function Deployment Process, provides a structure for relating the customers' needs to the technical specifications and ensuring that the key specifications are identified and deployed throughout the subsequent production process. In this book, the study and analysis of a QFD Matrix for an air conditioner has been done.
Autorenporträt
Dr Anand Prakash Dwivedi is an expert in the area of manufacturing, having completed his PhD from the Indian Institute of Technology Kanpur. Prof. Sounak Kumar Choudhury is a Professor of Mechanical Engineering Department,IIT Kanpur, and has performed extensive research in the fields of; manufacturing, condition monitoring, adaptive controls etc.