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"A groundbreaking book that reveals the hidden architecture of our conversations and how even small improvements can have a profound impact on our relationships in work and life-from a celebrated Harvard Business School professor and leading expert on the psychology of conversation."--

Produktbeschreibung
"A groundbreaking book that reveals the hidden architecture of our conversations and how even small improvements can have a profound impact on our relationships in work and life-from a celebrated Harvard Business School professor and leading expert on the psychology of conversation."--
Autorenporträt
Dr. Alison Wood Brooks is the O’Brien Associate Professor of Business Administration and Hellman Faculty Fellow at the Harvard Business School. She studies the behavioral science of conversation, teaches an award-winning course in the MBA curriculum called TALK, and chairs a program for executives called Communicating for Impact. She was named a Best 40 Under 40 Business School Professor by Poets & Quants.