Edited by Francesca Ramadan - By Zena Applebaum; Yolanda Cartusciello; Jeff Cohan; Mark Gediman; David Kamien; Jennifer Roberts; Keith Wewe; Dave Whiteside and Bernadette DeCelle
Inhaltsangabe
Chapter 1: Knowing your ABCs - defining the intelligence functions By Bernadette DeCelle, senior director of client development & marketing at McCarter & English LLP Chapter 2: The digital transformation - leveraging intelligence to expand relationships By Jennifer Roberts, manager of strategic research at InTapp Chapter 3: People power - the necessity of human interaction in BI, CI and AI By Zena Applebaum, director of customer insights & success at Thomson Reuters, Canada Chapter 4: Integrating intelligence throughout the business development process By David Kamien, CEO of Mind-Alliance Systems Chapter 5: Artificial intelligence usage in law firms - a survey By Yolanda Cartusciello, partner at PP&C Consulting Chapter 6: Birth of the CI department - selling, planning, and managing By Mark Gediman, reference librarian at Alston & Bird LLP Chapter 7: Developing taxonomy tools for CI and BI By Jeff Cohan, knowledge management consultant Chapter 8: The next level - auditing your firm's CI and BI By Dave Whiteside, director of client growth & success at CLIENTSFirst Chapter 9: Proving experience matters - a firm's essential intelligence asset By David Mewe, VP of strategy and solutions at Content Pilot
Chapter 1: Knowing your ABCs - defining the intelligence functions By Bernadette DeCelle, senior director of client development & marketing at McCarter & English LLP Chapter 2: The digital transformation - leveraging intelligence to expand relationships By Jennifer Roberts, manager of strategic research at InTapp Chapter 3: People power - the necessity of human interaction in BI, CI and AI By Zena Applebaum, director of customer insights & success at Thomson Reuters, Canada Chapter 4: Integrating intelligence throughout the business development process By David Kamien, CEO of Mind-Alliance Systems Chapter 5: Artificial intelligence usage in law firms - a survey By Yolanda Cartusciello, partner at PP&C Consulting Chapter 6: Birth of the CI department - selling, planning, and managing By Mark Gediman, reference librarian at Alston & Bird LLP Chapter 7: Developing taxonomy tools for CI and BI By Jeff Cohan, knowledge management consultant Chapter 8: The next level - auditing your firm's CI and BI By Dave Whiteside, director of client growth & success at CLIENTSFirst Chapter 9: Proving experience matters - a firm's essential intelligence asset By David Mewe, VP of strategy and solutions at Content Pilot
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