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Mishandling workplace complaints can lead to bad publicity, employee turnover, and legal trouble. By following the ten steps laid out in the book, managers and HR professionals can learn how to take complaints, conduct interviews, document findings, and ultimately make decisions to keep employees safe and the company out of the courtroom.

Produktbeschreibung
Mishandling workplace complaints can lead to bad publicity, employee turnover, and legal trouble. By following the ten steps laid out in the book, managers and HR professionals can learn how to take complaints, conduct interviews, document findings, and ultimately make decisions to keep employees safe and the company out of the courtroom.
Autorenporträt
The Editors of Nolo include over 20 editors and a team of researchers. Most of Nolo's editors left careers as practicing lawyers in favor of furthering the company's mission: Getting legal information into the hands of people who need it.