Dr. Liane Davey is a New York Times Bestselling author, a regular contributor to the Harvard Business Review, and the host of the ChangeYourTeam blog. As the co-founder of 3COze Inc., she advises on business strategy and executive team effectiveness and has worked with executives at companies such as Amazon, Walmart, Aviva, TD Bank, and SONY PlayStation. Liane has a Ph.D. in Organizational Psychology and has served as an evaluator for the American Psychological Association's Healthy Workplace Awards. Liane is married to her business partner, Craig, and they have two teenaged daughters.
Inhaltsangabe
Introduction Part I: The Case for Conflict Chapter 1: Conflict Debt The Importance of Conflict Conflict Debt Identify the Conflict Debt in Your Business The Interest Conflict Debt in Your Teams The Cost to You Personally Time to Make a Payment Chapter 2: Conflict Aversion and Avoidance What is Conflict Aversion? Where Does Conflict Aversion Come From? Conflict Aversion versus Conflict Avoidance Chapter 3: A New Conflict Mindset The Case Against Conflict Kind is The New Nice Get Off the Sidelines Work Through the Emotion Speak Truth to Power A New Mindset Part II: The Conflict Code Introduction Chapter 4: Establish a Line of Communication Engage Early Building Trust Increasing Your Trust in Others Chapter 5: Create a Connection Allies Not Adversaries Facts Don't Solve Fights Insights from Information Follow the Emotion Going for Gold: Uncovering People's Values and Beliefs The Benefits of Getting to the Values Creating a Connection Chapter 6: Contribute to a Solution Problems Not Solutions Two Truths Root Cause Question the Impact Hypotheticals Own the Misunderstanding Common Criteria Part III: Codifying Conflict Chapter 7: The "U" The U Tool Common Issues Other Issues to Explore Using the U with the Government Team Chapter 8: Normalize Tension The Tarp Learning from the Tarp Common Issues Chapter 9: The Conflict Habit The Conflict Habit Habit #1: Clarify Expectations Habit #2: Introduce Diversity Habit #3: Improve your feedback Habit #4: Use humor and code words Habit #5: Encourage productive conflict in meetings Part IV: Try This at Home Chapter 10: Try This at Home Productive Conflict with Partners Raising Conflict-resilient Kids Volunteer Teams And Everywhere Else Appendices Appendix A: How to Fill Out the U Template Appendix B: How to Fill Out the Tarp Template Acknowledgements References
Introduction Part I: The Case for Conflict Chapter 1: Conflict Debt The Importance of Conflict Conflict Debt Identify the Conflict Debt in Your Business The Interest Conflict Debt in Your Teams The Cost to You Personally Time to Make a Payment Chapter 2: Conflict Aversion and Avoidance What is Conflict Aversion? Where Does Conflict Aversion Come From? Conflict Aversion versus Conflict Avoidance Chapter 3: A New Conflict Mindset The Case Against Conflict Kind is The New Nice Get Off the Sidelines Work Through the Emotion Speak Truth to Power A New Mindset Part II: The Conflict Code Introduction Chapter 4: Establish a Line of Communication Engage Early Building Trust Increasing Your Trust in Others Chapter 5: Create a Connection Allies Not Adversaries Facts Don't Solve Fights Insights from Information Follow the Emotion Going for Gold: Uncovering People's Values and Beliefs The Benefits of Getting to the Values Creating a Connection Chapter 6: Contribute to a Solution Problems Not Solutions Two Truths Root Cause Question the Impact Hypotheticals Own the Misunderstanding Common Criteria Part III: Codifying Conflict Chapter 7: The "U" The U Tool Common Issues Other Issues to Explore Using the U with the Government Team Chapter 8: Normalize Tension The Tarp Learning from the Tarp Common Issues Chapter 9: The Conflict Habit The Conflict Habit Habit #1: Clarify Expectations Habit #2: Introduce Diversity Habit #3: Improve your feedback Habit #4: Use humor and code words Habit #5: Encourage productive conflict in meetings Part IV: Try This at Home Chapter 10: Try This at Home Productive Conflict with Partners Raising Conflict-resilient Kids Volunteer Teams And Everywhere Else Appendices Appendix A: How to Fill Out the U Template Appendix B: How to Fill Out the Tarp Template Acknowledgements References
Es gelten unsere Allgemeinen Geschäftsbedingungen: www.buecher.de/agb
Impressum
www.buecher.de ist ein Internetauftritt der buecher.de internetstores GmbH
Geschäftsführung: Monica Sawhney | Roland Kölbl | Günter Hilger
Sitz der Gesellschaft: Batheyer Straße 115 - 117, 58099 Hagen
Postanschrift: Bürgermeister-Wegele-Str. 12, 86167 Augsburg
Amtsgericht Hagen HRB 13257
Steuernummer: 321/5800/1497
USt-IdNr: DE450055826
