In today's fast-paced and technologically driven society, businesses face unprecedented challenges and opportunities. This new volume, The Growing Business Intelligence: AI and Related Technologies, explores how the application of artificial intelligence in the fields of management, finance, HR, hospitality, and marketing can enhance effectiveness. It looks at the emergence of advanced technologies like AI that have completely transformed these fields, enabling business professionals and marketers to develop deeper connections with clients, extract valuable insights from large databases, and…mehr
In today's fast-paced and technologically driven society, businesses face unprecedented challenges and opportunities. This new volume, The Growing Business Intelligence: AI and Related Technologies, explores how the application of artificial intelligence in the fields of management, finance, HR, hospitality, and marketing can enhance effectiveness. It looks at the emergence of advanced technologies like AI that have completely transformed these fields, enabling business professionals and marketers to develop deeper connections with clients, extract valuable insights from large databases, and execute highly customized and personalized marketing and personnel management strategies. Chapters discuss the implementation and integration of artificial intelligence within organizations, the use of AI in performance management, using AI to enhance the customer experience in the hospitality and other industries, using smart technologies in supply chain management, the ethical and societal implications of AI in management, and much more. Designed for business leaders, executives, managers, data scientists, analysts, and professionals across industries who are interested in understanding how AI can drive business value and transform organizational decision-making processes, this volume will deepen your knowledge, offering insights and practical strategies to navigate the evolving landscape of business intelligence.
George Kofi Amoako, PhD, is a Professor of Marketing and Director at the Directorate of Research Innovation and Consultancy at Ghana Communication Technology University. He is an honorary Professor at Durban University of Technology, South Africa, as well as a practicing Chartered Marketer (CIM-UK). He has published in academic journals and presented at conferences in Africa, America, Europe, and Australia and is ranked among the top four marketing scholars in Ghana and top 3% in Africa (AD Scientific Index for 2024). Mohammed Majeed, PhD, DBA, is a Senior Lecturer and Head of the Department of Logistics and Procurement Management at Tamale Technical University, Ghana. Dr. Majeed holds two doctoral degrees-a Doctor of Business Administration and a Doctor of Philosophy in Marketing. Dr. Majeed lectures at institutions across Ghana. A prolific author, he has 10 published books, with 10 more in production, with leading publishers such as Springer, Apple Academic Press, and Bentham Science, and has authored over 40 book chapters and over 108 journal papers. Kwame Simpe Ofori, DBA, is an Associate Professor at the School of Management and Economics, University of Electronic Science and Technology of China. He has taught courses in finance and telecommunications engineering. His research interests are in the areas of consumer behavior, technology adoption, trust in online systems, and PLS path modeling. His papers have appeared in several journals. Charles Asare, MBA, is a Lecturer of marketing at the Ghana Communication Technology University and a chartered marketer (CIM-UK). Mr. Asare is also a management consultant who provides training for private and public institutions in Ghana and the West African sub-region. His research interests are multichannel and omnichannel integration, consumer behavior, and contemporary issues in marketing. He holds an MBA from the University of Sunderland, UK, and is a PhD candidate at the University of Professional Studies, Ghana. Jonas Yomboi, MCom, is a teacher at Senior High School, Navrongo Ghana. He holds a Master of Commerce degree in Accounting from the University for Development Studies, Ghana; a Bachelor of Education degree in Accounting with Mathematics, and a Diploma in Ghanaian Sign Language. Mr. Yomboi teaches part time at Community Health Training College. His research interests include social media, public sector accounting, and financial reporting.
Inhaltsangabe
1. Managing AI Implementation and Integration Within Organizations. 2. AI-Driven Performance Management and Optimization. 3. Visual AI and Customer Experience in the Hospitality Industry. 4. Supply Chain Transparency and Traceability: Role of New Age Technologies. 5. New Age Technologies and Marketing Management. 6. Deep Learning in the Hospitality Industry. 7. Artificial Intelligence (AI) and Customer Experience. 8. The Fourth Industrial Revolution and the Critical Role of Green HRM. 9. Exploring Exponential Intelligence for Business Transformation. 10. The Fourth Industrial Revolution (IR4) and Its Implications on the 7Ps of Marketing. 11. Ethical and Societal Implications of AI in Management. 12. Artificial Intelligence and Customer Service. 13. Visual Artificial Intelligence in the Hospitality Sector. 14. Artificial Intelligence-Enabled Marketing Mix. 15. Redefining Strategic Priorities with Advances in New Technologies. 16. Leveraging Technology in Finance.
1. Managing AI Implementation and Integration Within Organizations. 2. AI-Driven Performance Management and Optimization. 3. Visual AI and Customer Experience in the Hospitality Industry. 4. Supply Chain Transparency and Traceability: Role of New Age Technologies. 5. New Age Technologies and Marketing Management. 6. Deep Learning in the Hospitality Industry. 7. Artificial Intelligence (AI) and Customer Experience. 8. The Fourth Industrial Revolution and the Critical Role of Green HRM. 9. Exploring Exponential Intelligence for Business Transformation. 10. The Fourth Industrial Revolution (IR4) and Its Implications on the 7Ps of Marketing. 11. Ethical and Societal Implications of AI in Management. 12. Artificial Intelligence and Customer Service. 13. Visual Artificial Intelligence in the Hospitality Sector. 14. Artificial Intelligence-Enabled Marketing Mix. 15. Redefining Strategic Priorities with Advances in New Technologies. 16. Leveraging Technology in Finance.
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