The Lean IT Expert describes how Lean is applied within the IT domain. This book is intended to be a 'one-stop-shop' for anyone who is or will be involved with an IT organization that is based on Lean principles. It describes the transformation of an IT organization from non-Lean to Lean IT.
The Lean IT Expert describes how Lean is applied within the IT domain. This book is intended to be a 'one-stop-shop' for anyone who is or will be involved with an IT organization that is based on Lean principles. It describes the transformation of an IT organization from non-Lean to Lean IT.
Niels Loader is Partner and Principal Consultant at Quint Wellington Redwood (www.quintgroup.com). Fifteen years ago, he defined a personal mission statement 'to ensure that the maximum amount of users have access to excellent IT services.' This credo has been part of every project he has carried out. In the process of his work he has learned lessons and gained insights that have been useful to his clients. He has spent the best part of the last decade applying Lean principles to IT. He was instrumental in developing the first global certified Lean IT Foundation certification. He also helped to shape the Lean IT Association from a content perspective. Loader has worked within IT organizations for the past 20 years. He has had a large variety of roles including IT Trainer, Implementation Coordinator, IT Project Manager, IT Process Manager, IT Team Coordinator, Interim manager, Advisor to IT management teams, IT Manager and Business Systems Manager. He has executed these roles in a similar variety of industries from government to industry, from local to global organizations and from small to large IT organizations.
Inhaltsangabe
Preface. Introduction. Transformation. PART I: The Goal. Chapter 1: Lean IT. Chapter 2: The IT Context. Chapter 3: Lean IT Transformation. Chapter 4: The Basics of Lean. Chapter 5: Lean IT and its Relations. Chapter 6: Becoming Lean. PART II: Starting Out. Chapter 7: The First Steps. Chapter 8: Ways To Start. Chapter 9: Leadership Awakens. Chapter 10: Transformation Plan. Chapter 11: Transforming To Lean IT. Chapter 12: Change Story. PART III: Leadership Transformation. Chapter 13: Before starting the Leadership Transformation. Chapter 14: Change Story - revisited. Chapter 15: Fulfilling the Commitment. Chapter 16: Go See. Chapter 17: Control. Chapter 18: Organizing for Flow. Chapter 19: Leadership Kaizen. Chapter 20: High Performance Team. PART IV: Team Transformation. Chapter 21: Getting Teams Prepared. Chapter 22: Analyzing a team. Chapter 23: Implementing. PART V: Continuous Improvement. Chapter 24: Improving. Chapter 25: Investigating Problems. Chapter 26: Embedding Solutions. Chapter 27: The Road Goes On. References. Glossary. Appendices.
Preface. Introduction. Transformation. PART I: The Goal. Chapter 1: Lean IT. Chapter 2: The IT Context. Chapter 3: Lean IT Transformation. Chapter 4: The Basics of Lean. Chapter 5: Lean IT and its Relations. Chapter 6: Becoming Lean. PART II: Starting Out. Chapter 7: The First Steps. Chapter 8: Ways To Start. Chapter 9: Leadership Awakens. Chapter 10: Transformation Plan. Chapter 11: Transforming To Lean IT. Chapter 12: Change Story. PART III: Leadership Transformation. Chapter 13: Before starting the Leadership Transformation. Chapter 14: Change Story - revisited. Chapter 15: Fulfilling the Commitment. Chapter 16: Go See. Chapter 17: Control. Chapter 18: Organizing for Flow. Chapter 19: Leadership Kaizen. Chapter 20: High Performance Team. PART IV: Team Transformation. Chapter 21: Getting Teams Prepared. Chapter 22: Analyzing a team. Chapter 23: Implementing. PART V: Continuous Improvement. Chapter 24: Improving. Chapter 25: Investigating Problems. Chapter 26: Embedding Solutions. Chapter 27: The Road Goes On. References. Glossary. Appendices.
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