The New Regulatory Framework for Consumer Dispute Resolution

Herausgeber: Cortes, Pablo

• Gebundenes Buch

Produktbeschreibung

This book examines the impact of the new EU law in the field of consumer redress. It explores the new European legal framework and the main methods of consumer redress, analyses the implementation of the ADR Directive in various Member States, and evaluates new trends in consumer ADR.

Produktdetails

• Verlag: Oxford University Press
• Seitenzahl: 500
• Erscheinungstermin: 1. Februar 2017
• Englisch
• Abmessung: 246mm x 175mm x 38mm
• Gewicht: 1089g
• ISBN-13: 9780198766353
• ISBN-10: 0198766351
• Artikelnr.: 47868483

Autorenporträt

Pablo Cortés is Chair in Civil Justice at the University of Leicester. He conducts research in the field of consumer law, civil procedure, ADR, and ODR. He has advised the European Commission during the drafting of the ODR Regulation and ADR Directive and has been invited to write reports and to participate in expert meetings by the UN Commission on International Trade Law (UNCITRAL Working Group-III ODR), the European Commission Directorate-General for Health & Consumers (DG SANCO) and Justice (DG JUST) as well as by the European Parliament Internal Market and Consumer Protection Committee (IMCO), and the Legal Affairs Committee (JURI). Pablo serves on the advisory board of NetNeutrals and Youstice. He is a fellow of the National Centre for Technology and Dispute Resolutions (University of Massachusetts, Amherst) and in 2012 he was a Gould Research Fellow at Stanford University.

Inhaltsangabe

* Introduction
* Part I
* 1: PABLO CORTÉS: The New Landscape of Consumer Redress: The European
Directive on Consumer Alternative Dispute Resolution and the
Regulation on Online Dispute Resolution
* 2: PABLO CORTÉS and RAFAL MANKO: Developments in European Civil
Procedures
* 3: PABLO CORTÉS: The Consumer Arbitration Conundrum: A Matter of
Statutory Interpretation or Time for Reform?
* 4: SUE PRINCE: Access to court? "Encouraging" consumers to use
court-connected mediation in small claims and other cases
* 5: NAOMI CREUTZFELDT: Ombudsman Schemes - Energy Sector in Germany,
France, and the UK
* 6: STEFAAN VOET: The Implementation of the Consumer ADR Directive in
Belgium
* 7: EMMANUEL GUINCHARD: The Implementation of the Consumer ADR
Directive in France
* 8: ROSA MIQUEL: The Implementation of the Consumer ADR Directive in
Germany
* 9: BRIAN HUTCHINSON: The Implementation of the Consumer ADR Directive
and the ODR Regulation in Ireland
* 10: CARLO PILIA, PABLO CORTÉS, PAOLO VARGIU: The Implementation of
the Consumer ADR Directive in Italy
* 11: ELINE VERHAGE: The Implementation of the Consumer ADR Directive
in the Netherlands
* 12: CÁTIA MARQUES CEBOLA: The Implementation of the Consumer ADR
Directive in Portugal: The Necessary Reform or Missed Opportunity?
* 13: FERNANDO ESTEBAN DE LA ROSA: Challenges for the Implementation of
the Consumer ADR Directive in Spain
* 14: RICHARD KIRKHAM: Regulating ADR: Lessons from the UK
* 15: AMY J. SCHMITZ: Consumer Redress in the United States
* 16: CHRISTOPHER HODGES: Consumer Redress: Implementing the Vision
* 17: JANE WILLIAMS AND CHRIS GILL: A Dispute System Design Perspective
on the Future Development of Consumer Dispute Resolution
* 18: GUILLERMO PALAO MORENO: "Cross-border Consumer Redress after the
ADR Directive and the ODR Regulation"
* 19: GIUSEPPE DE PALO AND ROMINA CANESSA: New Trends of ADR in the
European Union
* 20: COSMO GRAHAM: Consumer ADR and Collective Redress
* Conclusion