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This Oxford Handbook of Organisational Social Evaluations provides a state-of-the-art critical review of recent conceptual and empirical research on organisational social evaluations, focused on how organisations specifically manage legitimacy, status, reputation, stigma, trust, and celebrity. These social evaluations matter because intangible assets now account for over 85% of corporate value, and the way in which organisations are perceived across these different concepts form a critical component of their licence to operate. This major new reference volume features chapters from leading…mehr
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This Oxford Handbook of Organisational Social Evaluations provides a state-of-the-art critical review of recent conceptual and empirical research on organisational social evaluations, focused on how organisations specifically manage legitimacy, status, reputation, stigma, trust, and celebrity. These social evaluations matter because intangible assets now account for over 85% of corporate value, and the way in which organisations are perceived across these different concepts form a critical component of their licence to operate. This major new reference volume features chapters from leading scholars across the world as well as captures insights from different academic disciplines. It also includes chapters from business leaders who provide sharp insights into how these concepts exhibit themselves in practice. The structure captures a deep dive into each concept as well as a set of essays showing how they interrelate and interact with each other. Altogether, the volume serves as a reference for social evaluations scholars, students of business, and organisational leaders globally.
Produktdetails
- Produktdetails
- Verlag: Oxford University Press
- Seitenzahl: 704
- Erscheinungstermin: 12. Februar 2026
- Englisch
- ISBN-13: 9780198933137
- ISBN-10: 0198933134
- Artikelnr.: 75491254
- Herstellerkennzeichnung
- Libri GmbH
- Europaallee 1
- 36244 Bad Hersfeld
- gpsr@libri.de
- Verlag: Oxford University Press
- Seitenzahl: 704
- Erscheinungstermin: 12. Februar 2026
- Englisch
- ISBN-13: 9780198933137
- ISBN-10: 0198933134
- Artikelnr.: 75491254
- Herstellerkennzeichnung
- Libri GmbH
- Europaallee 1
- 36244 Bad Hersfeld
- gpsr@libri.de
Rupert Younger is the founder and director of Oxford University's Centre for Corporate Reputation and co-author of three books-The Reputation Game, The Activist Manifesto and Forked Tongues-and various academic articles and book chapters. He is a member of the Senior Common Rooms at Worcester College Oxford and St Antony's College Oxford. His views are regularly featured in major news outlets including the BBC, CNN, the Financial Times, and The Wall Street Journal. He co-founded FGS Global in 1994, is an ambassador for the international mine clearance charity The HALO Trust, and was appointed by HM Queen Elizabeth II as her High Sheriff of Hampshire for 2013-14. Anastasiya Zavyalova is an Associate Professor of strategic management and an Associate Dean for degree programs at the Jesse H. Jones Graduate School of Business, Rice University; an International Research Fellow at the Oxford University Centre for Corporate Reputation; and an Associate Editor at the Academy of Management Review. She received her Ph.D. in strategic management from the University of Maryland, Robert H. Smith School of Business. Her research focuses on socially responsible and irresponsible organisational actions that build, damage, and restore organisational social evaluations.
* Acknowledgements
* Part I - Introductions
* 1: Rupert Younger and Anastasiya Zavyalova: Introduction
* 2: Emma Cox and James Morris: Why Shaping Social Evaluations Is Now a
Leadership Imperative
* Part II Social Evaluations
* Legitimacy
* 3: David L. Deephouse and Patrick Haack: Legitimacy Foundations
* 4: Natalie Eng, Emily Block, Royston Greenwood and Michael Lounsbury:
Legitimacy Dynamics
* 5: Roger Parry: Legitimacy in Practice
* Status
* 6: Michael Jensen, Heeyon Kim and Bo Kyung Kim: Status Foundations
* 7: Amanda Sharkey and Balázs Kovács: Status Dynamics
* 8: Bob Wigley: The Importance and Value of Status in Organisational
Leadership A Practice Perspective
* Reputation
* 9: Scott Graffin and Farhan Iqbal: Reputation Foundations
* 10: Jonathan Bundy and Milo Wang: Reputation Dynamics: Understanding
the Reputation Buffer and Burden
* 11: Roland Rudd and James Leviseur: Reputation In Practice
* Stigma
* 12: Madeline Toubiana and Trish Ruebottom: Stigma Foundations
* 13: Thomas Roulet and Paul Tracey: Stigma, Stigmatization and
De-Stigmatization Processes and Dynamics
* 14: Tara Waite: Stigma in Practice
* Trust
* 15: Ashley Fulmer and Lisa van der Werff: Trust Foundations
* 16: Nicole Gillespie and Kurt Dirks: Understanding Trust Dynamics in
organisations
* 17: Anne Simpson: Trust in Practice: The Role of Investors
* Celebrity
* 18: Jeffrey B. Lovelace and Abbie G. Oliver: Celebrity Foundations
* 19: Laura D'Oria and Mike Pfarrer: Celebrity Dynamics
* Part III - Foundational Drivers and Moderators
* 20: Samuel A. Mortimer and Alan D. Morrison: The Moral Dimension of
Organisational Social Evaluations
* 21: Yuri Mishina, Maxine (Yinmiao) Yu and Sven Mikolon: Behavioural
Signals
* 22: Daniel B. Sands and Joseph Porac: Categories and Social
Evaluations
* 23: Ronald S. Burt and Sonja Opper: Evaluation in Network Context
* 24: Kimberly D. Elsbach and Ileana Stigliani: Organisational Identity
and Corporate Values
* 25: Sue Dopson and Mark Fearn: Organisational Culture
* 26: Badri Zolfaghari and Farsan Madjdi: The Influence of Cultural
Values on Social Evaluations
* 27: Thomas B. Lawrence and Nelson Phillips: Social-Symbolic Work and
Organisational Social Evaluations
* 28: Alexander Rustler, Eero Vaara and Ana M. Aranda: The Role of
Language and Communication in Shaping Social Evaluations: The Case of
Discursive Legitimation
* Part IV New and Emerging Macro, Meso, and Micro Forces
* 29: Witold J. Henisz: Social Evaluations of Environmental, Social and
Governance Issues
* 30: Timothy Werner: From User to Shaper: Firm Reputation and
Business-Government Relations
* 31: Kishanthi Parella: Reputational Regulation: The Public Governance
Functions of Reputation
* 32: Brayden G. King: Activism and Its Consequences for Social
Evaluation
* 33: Marco Clemente and Laura Illia: Media and Social Media in Social
Evaluations Research
* 34: Rhonda K. Reger, Niken Putri and Md Ziad Haidar: Social Media,
Social Approval, and Social Disapproval
* 35: Naomi A. Gardberg, Patrick Haack and William Newburry: Measuring
Up: The Challenges of Quantifying Social Evaluations
* 36: Michael Etter: The Role of Digital Platforms as Social Evaluation
Intermediaries
* 37: Alex Murray and Vern L. Glaser: Artificial Intelligence and the
Reshaping of Social Evaluations
* Part V Essays on Interrelationships
* 38: Donald Lange, Nicole Gillespie and Alex Bitektine: The
Evaluator's Perspective: Understanding Valence Alignment in
Organisational Evaluations
* 39: Timothy G. Pollock and Violina P. Rindova: The Alchemy of Social
Evaluations: Increasing Value through Dynamic Transformations
* 40: Kisha Lashley, Ilaria Orlandi, Esin Bozdag, Lindsey Yonish and
Cynthia E. Devers: Stigmatising Events and Their Relationships to
Positive Social Evaluations
* Part VI Conclusions
* 41: Rupert Younger and Anastasiya Zavyalova: Concluding Thoughts
* Part I - Introductions
* 1: Rupert Younger and Anastasiya Zavyalova: Introduction
* 2: Emma Cox and James Morris: Why Shaping Social Evaluations Is Now a
Leadership Imperative
* Part II Social Evaluations
* Legitimacy
* 3: David L. Deephouse and Patrick Haack: Legitimacy Foundations
* 4: Natalie Eng, Emily Block, Royston Greenwood and Michael Lounsbury:
Legitimacy Dynamics
* 5: Roger Parry: Legitimacy in Practice
* Status
* 6: Michael Jensen, Heeyon Kim and Bo Kyung Kim: Status Foundations
* 7: Amanda Sharkey and Balázs Kovács: Status Dynamics
* 8: Bob Wigley: The Importance and Value of Status in Organisational
Leadership A Practice Perspective
* Reputation
* 9: Scott Graffin and Farhan Iqbal: Reputation Foundations
* 10: Jonathan Bundy and Milo Wang: Reputation Dynamics: Understanding
the Reputation Buffer and Burden
* 11: Roland Rudd and James Leviseur: Reputation In Practice
* Stigma
* 12: Madeline Toubiana and Trish Ruebottom: Stigma Foundations
* 13: Thomas Roulet and Paul Tracey: Stigma, Stigmatization and
De-Stigmatization Processes and Dynamics
* 14: Tara Waite: Stigma in Practice
* Trust
* 15: Ashley Fulmer and Lisa van der Werff: Trust Foundations
* 16: Nicole Gillespie and Kurt Dirks: Understanding Trust Dynamics in
organisations
* 17: Anne Simpson: Trust in Practice: The Role of Investors
* Celebrity
* 18: Jeffrey B. Lovelace and Abbie G. Oliver: Celebrity Foundations
* 19: Laura D'Oria and Mike Pfarrer: Celebrity Dynamics
* Part III - Foundational Drivers and Moderators
* 20: Samuel A. Mortimer and Alan D. Morrison: The Moral Dimension of
Organisational Social Evaluations
* 21: Yuri Mishina, Maxine (Yinmiao) Yu and Sven Mikolon: Behavioural
Signals
* 22: Daniel B. Sands and Joseph Porac: Categories and Social
Evaluations
* 23: Ronald S. Burt and Sonja Opper: Evaluation in Network Context
* 24: Kimberly D. Elsbach and Ileana Stigliani: Organisational Identity
and Corporate Values
* 25: Sue Dopson and Mark Fearn: Organisational Culture
* 26: Badri Zolfaghari and Farsan Madjdi: The Influence of Cultural
Values on Social Evaluations
* 27: Thomas B. Lawrence and Nelson Phillips: Social-Symbolic Work and
Organisational Social Evaluations
* 28: Alexander Rustler, Eero Vaara and Ana M. Aranda: The Role of
Language and Communication in Shaping Social Evaluations: The Case of
Discursive Legitimation
* Part IV New and Emerging Macro, Meso, and Micro Forces
* 29: Witold J. Henisz: Social Evaluations of Environmental, Social and
Governance Issues
* 30: Timothy Werner: From User to Shaper: Firm Reputation and
Business-Government Relations
* 31: Kishanthi Parella: Reputational Regulation: The Public Governance
Functions of Reputation
* 32: Brayden G. King: Activism and Its Consequences for Social
Evaluation
* 33: Marco Clemente and Laura Illia: Media and Social Media in Social
Evaluations Research
* 34: Rhonda K. Reger, Niken Putri and Md Ziad Haidar: Social Media,
Social Approval, and Social Disapproval
* 35: Naomi A. Gardberg, Patrick Haack and William Newburry: Measuring
Up: The Challenges of Quantifying Social Evaluations
* 36: Michael Etter: The Role of Digital Platforms as Social Evaluation
Intermediaries
* 37: Alex Murray and Vern L. Glaser: Artificial Intelligence and the
Reshaping of Social Evaluations
* Part V Essays on Interrelationships
* 38: Donald Lange, Nicole Gillespie and Alex Bitektine: The
Evaluator's Perspective: Understanding Valence Alignment in
Organisational Evaluations
* 39: Timothy G. Pollock and Violina P. Rindova: The Alchemy of Social
Evaluations: Increasing Value through Dynamic Transformations
* 40: Kisha Lashley, Ilaria Orlandi, Esin Bozdag, Lindsey Yonish and
Cynthia E. Devers: Stigmatising Events and Their Relationships to
Positive Social Evaluations
* Part VI Conclusions
* 41: Rupert Younger and Anastasiya Zavyalova: Concluding Thoughts
* Acknowledgements
* Part I - Introductions
* 1: Rupert Younger and Anastasiya Zavyalova: Introduction
* 2: Emma Cox and James Morris: Why Shaping Social Evaluations Is Now a
Leadership Imperative
* Part II Social Evaluations
* Legitimacy
* 3: David L. Deephouse and Patrick Haack: Legitimacy Foundations
* 4: Natalie Eng, Emily Block, Royston Greenwood and Michael Lounsbury:
Legitimacy Dynamics
* 5: Roger Parry: Legitimacy in Practice
* Status
* 6: Michael Jensen, Heeyon Kim and Bo Kyung Kim: Status Foundations
* 7: Amanda Sharkey and Balázs Kovács: Status Dynamics
* 8: Bob Wigley: The Importance and Value of Status in Organisational
Leadership A Practice Perspective
* Reputation
* 9: Scott Graffin and Farhan Iqbal: Reputation Foundations
* 10: Jonathan Bundy and Milo Wang: Reputation Dynamics: Understanding
the Reputation Buffer and Burden
* 11: Roland Rudd and James Leviseur: Reputation In Practice
* Stigma
* 12: Madeline Toubiana and Trish Ruebottom: Stigma Foundations
* 13: Thomas Roulet and Paul Tracey: Stigma, Stigmatization and
De-Stigmatization Processes and Dynamics
* 14: Tara Waite: Stigma in Practice
* Trust
* 15: Ashley Fulmer and Lisa van der Werff: Trust Foundations
* 16: Nicole Gillespie and Kurt Dirks: Understanding Trust Dynamics in
organisations
* 17: Anne Simpson: Trust in Practice: The Role of Investors
* Celebrity
* 18: Jeffrey B. Lovelace and Abbie G. Oliver: Celebrity Foundations
* 19: Laura D'Oria and Mike Pfarrer: Celebrity Dynamics
* Part III - Foundational Drivers and Moderators
* 20: Samuel A. Mortimer and Alan D. Morrison: The Moral Dimension of
Organisational Social Evaluations
* 21: Yuri Mishina, Maxine (Yinmiao) Yu and Sven Mikolon: Behavioural
Signals
* 22: Daniel B. Sands and Joseph Porac: Categories and Social
Evaluations
* 23: Ronald S. Burt and Sonja Opper: Evaluation in Network Context
* 24: Kimberly D. Elsbach and Ileana Stigliani: Organisational Identity
and Corporate Values
* 25: Sue Dopson and Mark Fearn: Organisational Culture
* 26: Badri Zolfaghari and Farsan Madjdi: The Influence of Cultural
Values on Social Evaluations
* 27: Thomas B. Lawrence and Nelson Phillips: Social-Symbolic Work and
Organisational Social Evaluations
* 28: Alexander Rustler, Eero Vaara and Ana M. Aranda: The Role of
Language and Communication in Shaping Social Evaluations: The Case of
Discursive Legitimation
* Part IV New and Emerging Macro, Meso, and Micro Forces
* 29: Witold J. Henisz: Social Evaluations of Environmental, Social and
Governance Issues
* 30: Timothy Werner: From User to Shaper: Firm Reputation and
Business-Government Relations
* 31: Kishanthi Parella: Reputational Regulation: The Public Governance
Functions of Reputation
* 32: Brayden G. King: Activism and Its Consequences for Social
Evaluation
* 33: Marco Clemente and Laura Illia: Media and Social Media in Social
Evaluations Research
* 34: Rhonda K. Reger, Niken Putri and Md Ziad Haidar: Social Media,
Social Approval, and Social Disapproval
* 35: Naomi A. Gardberg, Patrick Haack and William Newburry: Measuring
Up: The Challenges of Quantifying Social Evaluations
* 36: Michael Etter: The Role of Digital Platforms as Social Evaluation
Intermediaries
* 37: Alex Murray and Vern L. Glaser: Artificial Intelligence and the
Reshaping of Social Evaluations
* Part V Essays on Interrelationships
* 38: Donald Lange, Nicole Gillespie and Alex Bitektine: The
Evaluator's Perspective: Understanding Valence Alignment in
Organisational Evaluations
* 39: Timothy G. Pollock and Violina P. Rindova: The Alchemy of Social
Evaluations: Increasing Value through Dynamic Transformations
* 40: Kisha Lashley, Ilaria Orlandi, Esin Bozdag, Lindsey Yonish and
Cynthia E. Devers: Stigmatising Events and Their Relationships to
Positive Social Evaluations
* Part VI Conclusions
* 41: Rupert Younger and Anastasiya Zavyalova: Concluding Thoughts
* Part I - Introductions
* 1: Rupert Younger and Anastasiya Zavyalova: Introduction
* 2: Emma Cox and James Morris: Why Shaping Social Evaluations Is Now a
Leadership Imperative
* Part II Social Evaluations
* Legitimacy
* 3: David L. Deephouse and Patrick Haack: Legitimacy Foundations
* 4: Natalie Eng, Emily Block, Royston Greenwood and Michael Lounsbury:
Legitimacy Dynamics
* 5: Roger Parry: Legitimacy in Practice
* Status
* 6: Michael Jensen, Heeyon Kim and Bo Kyung Kim: Status Foundations
* 7: Amanda Sharkey and Balázs Kovács: Status Dynamics
* 8: Bob Wigley: The Importance and Value of Status in Organisational
Leadership A Practice Perspective
* Reputation
* 9: Scott Graffin and Farhan Iqbal: Reputation Foundations
* 10: Jonathan Bundy and Milo Wang: Reputation Dynamics: Understanding
the Reputation Buffer and Burden
* 11: Roland Rudd and James Leviseur: Reputation In Practice
* Stigma
* 12: Madeline Toubiana and Trish Ruebottom: Stigma Foundations
* 13: Thomas Roulet and Paul Tracey: Stigma, Stigmatization and
De-Stigmatization Processes and Dynamics
* 14: Tara Waite: Stigma in Practice
* Trust
* 15: Ashley Fulmer and Lisa van der Werff: Trust Foundations
* 16: Nicole Gillespie and Kurt Dirks: Understanding Trust Dynamics in
organisations
* 17: Anne Simpson: Trust in Practice: The Role of Investors
* Celebrity
* 18: Jeffrey B. Lovelace and Abbie G. Oliver: Celebrity Foundations
* 19: Laura D'Oria and Mike Pfarrer: Celebrity Dynamics
* Part III - Foundational Drivers and Moderators
* 20: Samuel A. Mortimer and Alan D. Morrison: The Moral Dimension of
Organisational Social Evaluations
* 21: Yuri Mishina, Maxine (Yinmiao) Yu and Sven Mikolon: Behavioural
Signals
* 22: Daniel B. Sands and Joseph Porac: Categories and Social
Evaluations
* 23: Ronald S. Burt and Sonja Opper: Evaluation in Network Context
* 24: Kimberly D. Elsbach and Ileana Stigliani: Organisational Identity
and Corporate Values
* 25: Sue Dopson and Mark Fearn: Organisational Culture
* 26: Badri Zolfaghari and Farsan Madjdi: The Influence of Cultural
Values on Social Evaluations
* 27: Thomas B. Lawrence and Nelson Phillips: Social-Symbolic Work and
Organisational Social Evaluations
* 28: Alexander Rustler, Eero Vaara and Ana M. Aranda: The Role of
Language and Communication in Shaping Social Evaluations: The Case of
Discursive Legitimation
* Part IV New and Emerging Macro, Meso, and Micro Forces
* 29: Witold J. Henisz: Social Evaluations of Environmental, Social and
Governance Issues
* 30: Timothy Werner: From User to Shaper: Firm Reputation and
Business-Government Relations
* 31: Kishanthi Parella: Reputational Regulation: The Public Governance
Functions of Reputation
* 32: Brayden G. King: Activism and Its Consequences for Social
Evaluation
* 33: Marco Clemente and Laura Illia: Media and Social Media in Social
Evaluations Research
* 34: Rhonda K. Reger, Niken Putri and Md Ziad Haidar: Social Media,
Social Approval, and Social Disapproval
* 35: Naomi A. Gardberg, Patrick Haack and William Newburry: Measuring
Up: The Challenges of Quantifying Social Evaluations
* 36: Michael Etter: The Role of Digital Platforms as Social Evaluation
Intermediaries
* 37: Alex Murray and Vern L. Glaser: Artificial Intelligence and the
Reshaping of Social Evaluations
* Part V Essays on Interrelationships
* 38: Donald Lange, Nicole Gillespie and Alex Bitektine: The
Evaluator's Perspective: Understanding Valence Alignment in
Organisational Evaluations
* 39: Timothy G. Pollock and Violina P. Rindova: The Alchemy of Social
Evaluations: Increasing Value through Dynamic Transformations
* 40: Kisha Lashley, Ilaria Orlandi, Esin Bozdag, Lindsey Yonish and
Cynthia E. Devers: Stigmatising Events and Their Relationships to
Positive Social Evaluations
* Part VI Conclusions
* 41: Rupert Younger and Anastasiya Zavyalova: Concluding Thoughts







