John Hayes

The Theory and Practice of Change Management

• Broschiertes Buch

Produktbeschreibung

Technological advances, an increasingly globalized workforce and seismic global events mean that change is a constant feature of business life today. The consequences of not managing change effectively can be devastating for businesses. How can managers deal with change brought about by unpredictable events? How can they embrace change and communicate its benefits to stakeholders? How can organizations ensure the ongoing success of change? John Hayes's bestselling textbook equips you with the practical tools and academic knowledge to tackle these questions and many more. Offering unrivalled breadth, it will guide you clearly through all stages of the change process, from recognizing the need for change to ensuring its successful implementation. Its unique underpinning framework, based on a process model of change, will help you to view change as purposeful and ordered, rather than something chaotic and unmanageable. This sixth edition covers all of the key theories, tools and techniques of organizational change, and offers everything you need to know about organizational change today: - Brand new international case studies and examples allow you to understand change in context - Coverage of 'big-bang' disruptions, offers you a framework for dealing with unforeseen global events like pandemics, economic instability and climate change - Updated research reports show you the latest theory in the field - New learning objectives, reflective questions and experiential exercises help you to consolidate your learning and revise effectively - Increased coverage of SMEs, public sector and family businesses shows you change in diverse sectors

Produktdetails

• Verlag: Bloomsbury 3PL / Bloomsbury Academic / Macmillan Education
• 6. Auflage
• Seitenzahl: 490
• Erscheinungstermin: 13. Januar 2022
• Englisch
• Abmessung: 280mm x 216mm x 26mm
• Gewicht: 1221g
• ISBN-13: 9781352012538
• ISBN-10: 1352012537
• Artikelnr.: 61957122

Autorenporträt

John Hayes is Emeritus Professor of Change Management at Leeds University Business School, UK.

Inhaltsangabe

Part 1 - Managing change: a process perspective Intro to Part 1 1. Process
models of change 2. Leading change Part 2 - Recognising the need for change
Intro to Part 2 3. Patterns of change 4. Sources of change 5. Recognizing
the need for change 6. Using value innovation 7. Starting the change Part 3
- Diagnosing what needs to be changed Intro to Part 3 8. Diagnosis 9.
Gathering and interpreting Part 4 - Planning and preparing for change Intro
Part 4 10. Shaping implementation strategies 11. Developing a change plan
12. Types of interventions based on who does what 13. Types of intervention
based on issues to be resolved 14. Selecting interventions Part 5 - Leading
and managing the people issues Intro to Part 5 15. Building change
relationships 16. The role of leadership 17. Power, politics and
stakeholder management 18. Responsible change management 19. Managing
context to promote ethical practice 20. Communicating change 21. Motivating
others to change 22. Supporting others through change Part 6 - Implementing
change and reviewing progress Intro to Part 6 23. Implementing change 24.
Reviewing and keeping the change on track Part 7 - Sustaining change Intro
to Part 7 25. Making the change stick 26. Spreading the change Part 8 -
Learning Intro to Part 8 27. Change managers learning from their own
experience 28. Facilitating collective learning 29. Pulling it all
together: a concluding case study

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PART I: MANAGING CHANGE: A PROCESS PERSPECTIVE.- 1. Process Models of Change.- 2. Leading Change: A Process Perspective.- PART II: RECOGNISING THE NEED FOR CHANGE.- 3. Patterns of Change.- 4. Recognising the Need or Opportunity for Change.- 5. Starting the Change.- 6. Building Change Relationships.- PART III: DIAGNOSING WHAT NEEDS TO BE CHANGED.- 7. Diagnosis.- 8. Gathering and Interpreting Information.- PART IV: LEADING AND MANAGING THE PEOPLE ISSUES.- 9. The Role of Leadership in Change Management.- 10. Power, Politics and Stakeholder Management.- 11. Responsible Change Management: An Ethical Approach.- 12. Managing Context to promote ethical practice.- 13. Communicating Change.- 14. Motivating Others to Change.- 15. Supporting Others through Change.- PART V: PLANNING AND PREPARING FOR CHANGE.- 16. Shaping Implementation Strategies.- 17. Developing a Change Plan.- 18. Types of Intervention.- 19. Action Research.- 20. Appreciative Inquiry.- 21. Training and Development.- 22. High Performance Management.- 23. Business Process Re-engineering.- 24. Lean.- 25. Culture Profiling.- 26 Value Innovation.- 27. Selecting Interventions.- PART VI: IMPLEMENTING CHANGE AND REVIEWING PROGRESS.- 28. Implementing Change.- 29. Reviewing and Keeping the Change on Track.- PART VII: SUSTAINING CHANGE.- 30. Making Change Stick.- 31. Spreading Change.- PART VIII: LEARNING.- 32. Change Managers Learning From Their Own Experience.- 33. Facilitating Collective Learning.- 34. Pulling it All Together: A Concluding Case Study.