Gerald Mars, Michael Nicod

The World of Waiters

• Gebundenes Buch

Produktbeschreibung

Originally published in 1984, The World of Waiters provides a close look at the area of everyday working life, focusing on the profession of waiters.

Produktdetails

• Verlag: Routledge
• Seitenzahl: 164
• Erscheinungstermin: 11. Dezember 2018
• Englisch
• Abmessung: 222mm x 145mm x 13mm
• Gewicht: 346g
• ISBN-13: 9780367027902
• ISBN-10: 0367027909
• Artikelnr.: 56926506

Autorenporträt

Mars, Gerald ; Nicod, Michael

Inhaltsangabe

Acknowledgements Preface 1. Going Native in Restaurants 2. What is
Service?: Giving That Little Extra 3. The Etiquette of Service: The Expert
or the Friend? 4. The Politics of Service: 'Who Gets the Jump?' 5. The
Waiter's Formal Career: Learning to be Straight 6. The Waiter's Informal
Career: Learning to be Bent 7. Hotels: A New Classification and Its
Implications Epilogue: The Customer's Experience of Eating Out Glossary of
Terms Bibliography Index