Sunny Bindra

The X in CX

How to Deliver Customer Experience That Sticks

• Broschiertes Buch

Produktbeschreibung

Four-time author and "CEO whisperer" Sunny Bindra returns with The X in CX , a tool kit for how to bring the X factor into every customer experience.

Produktdetails

• Verlag: Sunwords Limited
• Seitenzahl: 190
• Erscheinungstermin: 13. Mai 2025
• Englisch
• Abmessung: 203mm x 127mm x 10mm
• Gewicht: 211g
• ISBN-13: 9789914374469
• ISBN-10: 9914374468
• Artikelnr.: 74211005

Autorenporträt

Sunny Bindra is a sense-maker, helping leaders and organizations thrive by cutting through complexity. As an advisor, writer, and speaker, he works closely with top CEOs and leadership teams, driving big-picture thinking and bold change. His clients have included banking giants, startups, and transformative public-sector projects. Whether guiding boards, coaching executives, or elevating customer experience, he unlocks innovation by seeing people, not just assets. He leads Fast Forward, a sought-after leadership program, and is a long-standing Sunday Nation columnist. This is his fifth book.