Chapter 1 Preface Part 2 I. Doing Business in a Knowledge Age Chapter 3 1. A World in Transition Chapter 4 2. Creating a New Business Model Part 5 II. An Environmental Scan: Yesterday, Today, and Tomorrow Chapter 6 3. Business in the Industrial Age Chapter 7 4. The Brave New World of the Knowledge Age Part 8 III. Building a Knowledge Age Business Model Chapter 9 5. Experiences That Matter Chapter 10 6. Understanding What's Important Chapter 11 7. Being Community Chapter 12 8. Attending to the Bottom Line Part 13 IV. Implementing and Sustaining a Knowledge Age Business Model Chapter 14 9. Strategic Decision-Making Chapter 15 10. Putting It All Together: Thriving in the Knowledge Age Chapter 16 References
Chapter 1 Preface Part 2 I. Doing Business in a Knowledge Age Chapter 3 1. A World in Transition Chapter 4 2. Creating a New Business Model Part 5 II. An Environmental Scan: Yesterday, Today, and Tomorrow Chapter 6 3. Business in the Industrial Age Chapter 7 4. The Brave New World of the Knowledge Age Part 8 III. Building a Knowledge Age Business Model Chapter 9 5. Experiences That Matter Chapter 10 6. Understanding What's Important Chapter 11 7. Being Community Chapter 12 8. Attending to the Bottom Line Part 13 IV. Implementing and Sustaining a Knowledge Age Business Model Chapter 14 9. Strategic Decision-Making Chapter 15 10. Putting It All Together: Thriving in the Knowledge Age Chapter 16 References
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