Ting-Toomey

Understanding Intercultural Communication

• Broschiertes Buch

Produktbeschreibung

Employing the dynamic theme of flexible intercultural communication, Understanding Intercultural Communication, Third Edition, expertly bridges the gap between theory and practice.

Produktdetails

• Verlag: ACADEMIC
• 3. Auflage
• Seitenzahl: 418
• Erscheinungstermin: 5. November 2021
• Englisch
• Abmessung: 235mm x 191mm x 27mm
• Gewicht: 1152g
• ISBN-13: 9780190297442
• ISBN-10: 0190297441
• Artikelnr.: 62110224

Autorenporträt

Stella Ting-Toomey is Professor of Human Communication Studies at California State University, Fullerton. Leeva C. Chung is Professor at the University of San Diego.

Inhaltsangabe

* Contents
* Preface
* About the Authors
* Acknowledgments
* PART I FUNDAMENTAL CONCEPTS IN INTERCULTURAL COMMUNICATION
* Chapter 1 Why Study Intercultural Communication?
* Six Practical Reasons to Study Intercultural Communication
* The Impact of Technology on Everyday Intercultural Communication
* The Global and Domestic Diversity Workforce
* The "New Norm": Nontraditional Interpersonal Relationships
(Relationship Development, Families, and Identity Complexity)
* Global Health Care Concerns and Opportunities
* Personal Empowerment, Social Advocacy, and Social Justice
* Inclusivity Reason: Increasing Self-Awareness and Other-Sensitivity
* Culture: A Learned Meaning System
* Surface-Level Culture: Artifacts and Pop Culture
* Intermediate-Level Culture: Symbols, Meanings, and Norms
* Deep-Level Culture: Traditions, Beliefs, and Values
* Updating Your (Virtual) Intercultural Passport
* Discussion and Practical Application Questions
* Chapter 2 What Is Intercultural Communication Flexibility?
* Defining Intercultural Communication: A Process Model
* Intercultural Communication Process: Overall Characteristics
* Intercultural Communication: Meaning Construction Characteristics
* Cultivating Intercultural Communication Flexibility
* Three Content Components: Knowledge, Attitude, and Skills
* Three Criteria: Appropriateness, Effectiveness, and Adaptability
* Practicing Intercultural Communication Competence
* A Staircase Model
* An Essential Hook: A Mindful Perspective
* Deepening Intercultural Process Thinking and Outcome Goals
* Process Consciousness: Underlying Principles
* Movements Toward Outcome Goals
* Intercultural Reality Check: Doables
* Discussion and Practical Application Questions
* Chapter 3 What Are the Essential Cultural Value Patterns?
* Functions of Cultural Values
* Analyzing Cultural Values
* Identity Meaning Function
* Ingroup-Outgroup Evaluative Function
* Explanatory Function
* Motivational Function
* Analyzing Cultural Value Continuum Dimensions
* Discovering Cultural Continuum Values
* Identity: Individualism-Collectivism Value Dimension
* Power: Small-Large Power Distance Value Dimension
* Uncertainty: Weak-Strong Uncertainty Avoidance Value Dimension
* Sex Roles: Feminine-Masculine Value Dimension
* Understanding Personality Styles and Value Tendencies
* Independent Self-Construal Versus Interdependent Self-Construal
* Horizontal Versus Vertical Personality Style
* Uncertainty-Oriented Versus Certainty-Oriented Attributes
* Androgynous Versus Conventional Sex Role Dispositions
* Cultural Values Connecting With Personality Styles and Social
Situations
* Additional Classical Value Orientation Patterns
* Value Orientations: Background Information
* Meaning: Activity Value Orientation
* Destiny: People-Nature Value Orientation
* Time: Temporal Value Orientation
* Intercultural Reality Check: Doables
* Discussion and Practical Application Questions
* Chapter 4 What Are the Keys to Understanding Cultural and Ethnic
Identities?
* Family and Gender Socialization
* Families Come in Different Shapes
* Gender Socialization and Interaction Patterns
* Group Membership: Intercultural Boundary-Crossing Factors
* The Process of Acculturation and Enculturation
* Systems-Level Factors
* Individual-Level Factors
* Interpersonal Face-to-Face and Relational Network Factors
* Mass Media and Social Media Usage Factors
* Intergroup Adaptive Strategies
* Sociocultural Group Affiliation and Identity Formation
* Conceptualizing Cultural Identity
* Conceptualizing Ethnic Identity
* Ethnic-Racial Identity Change Process
* Cultural-Ethnic Identity Typological Model
* Racial-Ethnic Identity Development Model
* Identity Complexity
* Multiracial and Biracial Identity
* Intercultural Reality Check: Doables
* Discussion and Practical Application Questions
* Part II CROSSING CULTURAL AND COMMUNICATION BOUNDARIES ADAPTIVELY
* Chapter 5 What Is Culture Shock?
* Unpacking Culture Shock
* Characteristics of Culture Shock
* Pros and Cons of Culture Shock
* Culture Shock Encounters: A Variety of Culture Shockers
* International Students and Cultural Exchange Students
* Global Workplace Transferees and Global Mobility Families
* Third Culture Kids/Global Nomads (TCK/GN)
* International Tourists as Short-Term Sojourners
* Initial Tips to Manage Culture Shock
* Culture Shock Factors, Adjustment Approaches, and Strategies
* Motivational Orientations and Personal Expectations
* Cultural Distance Factors and Two Adjustment Approaches
* Initial Cultural Adjustment, New Media, and Social Support
* Cultural Adjustment Competence Strategies
* Personality Attributes
* Intercultural Adjustment: Developmental Patterns
* The U-Curve Adjustment Model
* The Revised W-Shaped Adjustment Model
* Culture Shock Adjustment Summary: Peaks and Valleys
* Reentry Culture Shock
* Reentry Culture Shock: Surprising Elements
* "Where Is Home?"
* Intercultural Reality Check: Doables
* Discussion and Practical Application Questions
* Chapter 6 What Is the Connection Between Verbal Communication and
Culture?
* Human Language: Distinctive Features and Rule Patterns
* Distinctive Language Features: Arbitrariness, Abstractness,
Meaning-Centeredness, and Creativity
* Multiple Rule Patterns: Phonological, Morphological, Syntactic,
Semantic, and Pragmatic Rules
* Appreciating Diverse Language Functions
* Cultural Group Membership Identity Function
* Everyday Social Reality Function
* Worldview Reasoning Function
* Perceptual Filtering Function
* Social Change Function
* Verbal Communication Styles: A General Framework
* Defining Low-Context and High-Context Interaction Patterns
* Direct and Indirect Verbal Variation Styles
* Compact and Verbose Interaction Styles
* Self-Enhancement and Self-Humbling Verbal Styles
* Status-Equality and Status-Sensitive Respectful Styles
* Intercultural Reality Check: Doables
* Discussion and Practical Application Questions
* Chapter 7 What Are the Different Ways to Communicate Nonverbally
Across Cultures?
* The Impact of Nonverbal Communication
* Comparisons of Verbal and Nonverbal Cues
* Cross-Cultural Nonverbal Display Rules
* Nonverbal Display Preferences Across the Digital Divide
* One Code, Countless Interpretations
* Functions and Forms of Nonverbal Communication
* Forming Initial Impressions and Attraction
* Expressing Emotions and Attitudes: Kinesics and Paralanguage
* Managing Conversation with Hand Gestures and More
* Reflecting Sociocultural Membership Identities
* Regulating Spatial and Temporal Boundaries
* Asserting and Defending Spatial Boundaries: Proxemics and Haptics
* Environmental Boundary Effects
* Cross-Cultural Psychological Boundaries
* Monitoring and Regulating Time: Chronemics
* Intercultural Reality Check: Doables
* Discussion and Practical Application Questions
* PART III MANAGING CHALLENGES IN INTERCULTURAL RELATIONSHIPS FLEXIBLY
* Chapter 8 What Causes Us to Hold Biases Against Outgroups?
* Human Perception Tendencies: Some General Principles
* Selective Attention
* Selective Organization and Labeling
* Selective Interpretation
* Biased Intergroup Filters: Ethnocentrism and Stereotypes
* Ethnocentrism and Communication
* Stereotypes and Communication
* Stereotypes: We Are What We Watch
* Marking Ingroup/Outgroup Membership Boundaries
* Us Versus Them
* Group Membership Struggles
* Intergroup Attribution Biases
* Shattered Lens: Prejudice, Discrimination, and Racism
* Prejudice: Multiple Explanations and Functions
* Different Types of Racism
* Power, Privilege, and Microaggression
* Reduction of Prejudice and Discrimination
* Intercultural Reality Check: Doables
* Discussion and Practical Application Questions
* Chapter 9 How Can We Manage Intercultural Conflict Flexibly?
* Intercultural Conflict: Cultural Background Factors
* Culture-Based Conflict Lenses
* Intercultural Workplace Conflict Grid
* Intercultural Conflict Perceptions
* Intercultural Conflict Goal Issues
* Perceived Scarce Resources
* Intercultural Conflict Process Factors
* Conflict Face-Negotiation Theory: A Brief Introduction
* Defining Conflict Styles: Different Viewpoints
* Cross-Cultural Conflict Communication Styles
* Cross-Ethnic Conflict Styles and Facework
* Developing Intercultural Conflict Competence and Skillsets
* Applying Intercultural Conflict Competence
* Facework Management Skills
* Mindful Listening Skills
* Mindful Reframing Skills
* Adaptive Code-Switching Conflict Skills
* Intercultural Reality Check: Doables
* Discussion and Practical Application Questions
* Chapter 10 What Are the Challenges in Developing an
Intercultural-Intimate Relationship?
* Developing Intercultural Relationships: Invisible Challenges
* Cultural-Ethnic Membership Values
* Anxiety/Uncertainty Interaction Management
* Love Attitudes and Expectations
* Voluntary Commitment and Structural Commitment
* Intercultural Relationship Attraction: Facilitating Factors
* Perceived Physical Attractiveness
* Perceived Attitudinal Similarity
* Cross-Cultural Self-Disclosure Comparisons
* Online Relationship Development, Attraction, and Disclosure
* Intercultural-Intimate Conflict: Stumbling Blocks
* Intercultural Romantic Relationship Development
* Encountering Prejudice and Racism
* Countering with Coping Strategies
* Relational Transgressions and Cross-Cultural Responses
* Raising Secure Bicultural Children
* Bicultural and Interfaith Identity Planning
* Developing a Secure Multifaceted Identity
* Intercultural Reality Check: Doables
* Discussion and Practical Application Questions
* Chapter 11 Why Does Global Identity Matter?
* Wired and Ready! The Allure of the Internet
* Wired-up and Swipe-Ready
* The Internet Is Our Central Station
* "Glocal" Living: Here to Stay
* Local and Global Identities
* The Entertainment Culture and Identity Sculpting
* Through the Lens of Television: Global Watching
* Through the Lens of Streaming
* Are You Playing Together?: Video Gaming
* Can You Feel the Beat?
* Fashion, Influencers, and Fandomania
* Living in the Intersection: E.net'ers
* Defining the Characteristics of an E.net'er
* An E.net'er Identity: Push-and-Pull Dialectics
* Spatial Zone Dialectics
* Temporal Zone Dialectics
* On the Edge: Dynamic Changes in Communication Patterns
* App Gadgets: Flipping Fast and Furious
* Virtual . . . But Present?
* The Ambiguous Selfie Face
* Communication Advocacy and Social Change
* Intercultural Reality Check: Doables
* Discussion and Practical Application Questions
* Chapter 12 How Can We Become Ethical Intercultural Communicators?
* Intercultural Communication Ethics: Cultural Clash Issues
* Global Collision and Local Justice Expectation
* Corporate Responsibility and Workplace Ethical Questions
* Value Clash and Universalistic-Particularistic Ethical Decisions
* Multiple Ethical Positions: Assessing Pros and Cons
* Ethical Absolutism Position
* Ethical Relativism Position
* Derived Ethical Universalism Position
* Meta-Ethics Contextualism Position
* Becoming Ethical Intercultural Communicators
* Cultivating an Ethical Mindset and Questions to Consider
* Promoting Global Social Justice and a Moral Inclusion Stance
* Nurturing Intercultural-Intergroup Peace-Building Practices
* Fostering Adaptive Flexibility: Final Passport Doables
* In Conclusion . . .
* Discussion and Practical Application Questions
* References
* Glossary
* Author Index
* Subject Index