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This project as part of CATEA s RERC workplace
accommodations grant, researched and developed a
retail checkout workstation that maximizes
independence and participation of employees.
Preliminary research shows that current designs of
retail checkout workstations do not accommodate the
intended employees including the seated and
standing users. Factors like task design and ease
of use have contributed to job loss and reduced
employment. Through participatory research
techniques and ergonomic studies, this project
identified accessibility and usability needs and
outline design guidelines of a retail workstation
that would address these needs. Based on these
guidelines and examining possible future retail
checkout scenarios influenced by new trends and
emerging technologies, future grocery retail
checkout concepts were developed. These concepts
try to address the need for wider accessibility and
better interactions, while adding value through
design that aims to increase job opportunities for
people with disabilities provide a better
experience for the end users and maximize store
investment efficiency of front-end equipment.
accommodations grant, researched and developed a
retail checkout workstation that maximizes
independence and participation of employees.
Preliminary research shows that current designs of
retail checkout workstations do not accommodate the
intended employees including the seated and
standing users. Factors like task design and ease
of use have contributed to job loss and reduced
employment. Through participatory research
techniques and ergonomic studies, this project
identified accessibility and usability needs and
outline design guidelines of a retail workstation
that would address these needs. Based on these
guidelines and examining possible future retail
checkout scenarios influenced by new trends and
emerging technologies, future grocery retail
checkout concepts were developed. These concepts
try to address the need for wider accessibility and
better interactions, while adding value through
design that aims to increase job opportunities for
people with disabilities provide a better
experience for the end users and maximize store
investment efficiency of front-end equipment.