User Experience Foundations - Voil, Nick
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Erscheint vorauss. 25. Januar 2026
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User Experience Foundations provides a reasoned and authoritative explanation of what UX is, why it works, and what tools and techniques are involved, in line with the BCS Foundation and Practitioner certificates in User Experience, based on ISO 9241-210. This new edition includes remote user research, design systems and the use of AI.

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Produktbeschreibung
User Experience Foundations provides a reasoned and authoritative explanation of what UX is, why it works, and what tools and techniques are involved, in line with the BCS Foundation and Practitioner certificates in User Experience, based on ISO 9241-210. This new edition includes remote user research, design systems and the use of AI.
Autorenporträt
Nick de Voil has been helping organisations to design and evaluate digital products, services and systems for over 30 years. He developed the world's first training course in User Experience for business analysts and now specialises in helping organisations to optimise customer experience by designing business processes 'from the outside in'.