The world today is experiencing a new era marked by features, mechanisms, and standards that differ from all previous eras—an era of digital transformation and artificial intelligence. One of its most significant effects is the emergence of outstanding performance as a decisive factor in determining the success or failure of all types of institutions—governmental, private, or charitable. This reality places organizations in a position where they must face challenges that compel them to enter the competitive arena of service delivery and beneficiary satisfaction, by adopting modern administrative methods to enhance their performance.
This book, therefore, comes to introduce the reader to these modern administrative methods, how to use and apply them, and how to benefit from them in improving performance quality and achieving institutional excellence.
This book, therefore, comes to introduce the reader to these modern administrative methods, how to use and apply them, and how to benefit from them in improving performance quality and achieving institutional excellence.








