In this book, the author uses an array of anecdotes and specific examples to illustrate the benefits of a systematic, process-driven approach to achieving sustainable business outcomes by proactively identifying potential risks or industry blind spots. Quality tools, best practices, and benchmark ideas are introduced to provide information on how to seamlessly integrate key quality concepts into daily operations for greater agility.
Michael L. Dockery has an extensive background in strategic planning, process improvement, and project management that spans multiple sectors. He has served on several safety and quality boards, including the Malcolm Baldrige Board of Examiners and Panel of Judges. He has earned several quality certifications through the American Society for Quality education platform and is highly regarded for his success in leading teams.
Dieser Download kann aus rechtlichen Gründen nur mit Rechnungsadresse in A, D ausgeliefert werden.








