A Systematic Guide to Leadership Selection Using Total Quality Management Techniques identifies the application gap and presents a methodology based on Total Quality Management (TQM) to support the guidance of a process to select leadership (at any level of the organization). A modification to the House of Quality and a product of the Massachusetts Institute of Technology is presented and discussed as the core of a leader selection process. Two case studies are used to reinforce the concepts and applications. Finally, the book introduces some experiments for leadership development using virtual worlds and ends with a note for the future using the metaverse and digital twins for leadership.
The book is intended for professionals and executives wanting to learn more about leader selection, engineering and business students, directors of human resources, and researchers in the field of leadership.
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