Jill Florence Lackey

Accountability in Social Services (eBook, ePUB)

The Culture of the Paper Program

• Format: ePub

Produktbeschreibung

Accountability in Social Services examines how - and why - social and human services programs can function even though they are monitored by written communication instead of face-to-face interaction. Author Jill Florence Lackey draws on her experience as a consultant for more than 50 social programs and as director of two nonprofit organizations to demonstrate the strong need for accountability mechanisms and an ethics-based leadership when running social service programs. This unique book walks you through the process of how "paper programs" emerge and operate, the monitoring mechanisms that are - and aren't - in place during program operations, and recommendations to increase accountability in the social service delivery system.

The book examines programs focusing on:

• youth aftercare
• adolescent health
• drug prevention
• rural community development
• crime prevention
• violence intervention
• services to the homeless
• and more.

Accountability in Social Services concludes with recommendations for organized action by consumer groups to increase responsibility in the social service delivery system. This book is invaluable as a resource for students, teachers, and practitioners working in social work and welfare, evaluation, organizational leadership, public policy, applied anthropology, and consumer science, including local organizations such as PIRGs (Public Interest Research Groups).

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Produktdetails

• Verlag: Taylor & Francis eBooks
• Seitenzahl: 134
• Erscheinungstermin: 22. Mai 2014
• Englisch
• ISBN-13: 9781317955436
• Artikelnr.: 41009304

Autorenporträt

Jill Florence Lackey

Inhaltsangabe

Preface
Acknowledgments
Chapter 1. Introducing the Paper Program
Chapter 2. Varieties of Paper Programs
PAY: The Program in a Box
The Programs on the Plains Initiative: The Plans to Plan
The Stories Behind the Stories
And the Story Does Not End Here
Chapter 3. The Paper Coalitions
REDUCE: The Stratified Coalition
TeenHealth: The Coalition in the Dark
Project-United-Are-We: A Coalition United in Name Only
The Stories Behind the Stories
But the Story Does Not End Here
Chapter 4. The Paper Information Lines
TeenHealth: The Media in the Dark
REDUCE: The Media in the Artificial Light
The Immigrant Gardens: The Blind Eye
PC&C: The Stepford Staff
The Story Behind the Stories
But the Story Does Not End Here
Chapter 5. The Other Side of the Page
The Small Story: The Nondiscretionary Model
The Big Story: Ethics-Based Leadership
A Word About Good Leadership
The Story Does Not End Here
Chapter 6. The Role Evaluators Can Play, and Why We So Seldom Do
The Ideal Circumstances for Effective Evaluation Practice
Why Best Practices in Evaluation Rarely Occur
Evaluation Feedback and Why It Is So Seldom Used
And Yet
Chapter 7. The Paper Program and the Future
A Venue for Change
Before Putting This Book Down
References
Index