Mahler's investigation leads to conditions that often bar immigrants from success and that they cannot control, such as residential segregation, job exploitation, language and legal barriers, prejudice and outright hostility from their suburban neighbors. Some immigrants earn surplus income by using private cars as taxis, subletting space in apartments to lower rent burdens, and filling out legal forms and applications--in essence generating institutions largely parallel to those of the mainstream society whereby only a small group of entrepreneurs can profit. By exacting a price for what used to be acts of reciprocal good will in the homeland, these entrepreneurs leave people who had expected to be exploited by "Americans" feeling victimized by their own.
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