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Assessment is essential to describe a library's value and to inform decision-making. Using the four key assessment components of design, data collection, data analysis, and dissemination, Assessing Academic Library Performance: A Handbook provides strategies and case studies for performing four different types of assessments: Service assessments for the library's outward and inward facing services that either help library users or other library employees to help users. These assessments focus on providing and improving how things are done to better serve others.Resources assessments for the…mehr
Assessment is essential to describe a library's value and to inform decision-making. Using the four key assessment components of design, data collection, data analysis, and dissemination, Assessing Academic Library Performance: A Handbook provides strategies and case studies for performing four different types of assessments: Service assessments for the library's outward and inward facing services that either help library users or other library employees to help users. These assessments focus on providing and improving how things are done to better serve others.Resources assessments for the physical and virtual resources that the library has in its holdings or to which it provides access. Resources are the reason libraries exist as they help patrons in instructional and research pursuits.Space assessments for physical and online library spaces. These assessments help ensure that spaces meet user needs.Personnel relationship assessments look at how library employees interact with each other. as library professionals. While not for evaluation or advancement purposes, these types of assessments provide information on what library employees can do to improve their relationships with one another. Each section has information on conducting each aspect of libraries followed by three examples to illustrate how assessment is used to support descriptions of library value and to help library employees make decisions that are critical to library improvement.
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Autorenporträt
Holt Zaugg is the assessment librarian at Brigham Young University. Prior to becoming the assessment librarian, he worked in the K-12 education system in Alberta, Canada. In addition to his teaching duties he was trained to present over 30 teacher professional development workshops on topics including differentiated instruction, team building, time management, classroom management, cultural competence, resiliency, and First Nations, Metis and Inuit education. He holds a master's degrees in instructional science and library science and a doctorate in educational inquiry, measurement, and evaluation. For the past six years he has led the assessment efforts at the BYU Library to evaluate services, resources, spaces, and personnel relationships.
Inhaltsangabe
Table of Contents List of Figures, Tables, and Chapter Appendices Preface Chapter 1: Assessment Framework Chapter 2: Service Assessments Chapter 3: Case Study: Assessing Services and Staffing for Library Service Points Chapter 4: Learning from Our Users: A Usability Study of a Library Website Chapter 5: Assessing & Evaluating the Maryland Shared Open Access Repository Chapter 6: Resources Assessments Chapter 7: Weeding Decisions for a Science and Engineering Print Collectio Chapter 8: A Playbook for Journal License Negotiations: Data Informed Assessment Chapter 9: Space Assessments Chapter 10: Creating Space with Our Community in Mind: A Library Building Assessment Chapter 12: Facilitating Innovative Research, Creative Thinking and Problem-Solving: Chapter 13: Personnel Relationship Assessments Chapter 14: A Deep Bench: Staff Enrich Library Assessment Activities in an Academic Library Chapter 15: Sorting Out Library Programs, Services, and Tasks: Identifying Strategic Chapter 16: Communication Networks Within an Academic Library Chapter 17: What's Next?
Table of Contents List of Figures, Tables, and Chapter Appendices Preface Chapter 1: Assessment Framework Chapter 2: Service Assessments Chapter 3: Case Study: Assessing Services and Staffing for Library Service Points Chapter 4: Learning from Our Users: A Usability Study of a Library Website Chapter 5: Assessing & Evaluating the Maryland Shared Open Access Repository Chapter 6: Resources Assessments Chapter 7: Weeding Decisions for a Science and Engineering Print Collectio Chapter 8: A Playbook for Journal License Negotiations: Data Informed Assessment Chapter 9: Space Assessments Chapter 10: Creating Space with Our Community in Mind: A Library Building Assessment Chapter 12: Facilitating Innovative Research, Creative Thinking and Problem-Solving: Chapter 13: Personnel Relationship Assessments Chapter 14: A Deep Bench: Staff Enrich Library Assessment Activities in an Academic Library Chapter 15: Sorting Out Library Programs, Services, and Tasks: Identifying Strategic Chapter 16: Communication Networks Within an Academic Library Chapter 17: What's Next?
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