She illustrates the dilemmas and rewards of social work relationships through personal stories from her own career as a social worker, manager and teacher - and interviews with social workers and managers. These examples show the relationship between 'doing' something for someone and 'being' emotionally present to empower a service user to manage better. The book is intended to help social work managers improve the support environment for their teams - and hence their effectiveness - and to inform students and others in related professions interested in learning more about social work. It will also have a wide appeal to an international social work readership.
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