Business and Post-disaster Management (eBook, ePUB)

Business, organisational and consumer resilience and the Christchurch earthquakes
Redaktion: Hall, C. Michael; Wordsworth, Russell; Vosslamber, Rob; Malinen, Sanna

• Format: ePub

Produktbeschreibung

This book provides a comprehensive examination of the effects of a natural disaster on businesses and organisations, and on a range of stakeholders, including employees and consumers. Research on how communities and businesses respond to disasters can inform policy and mitigate the cost and impacts of future disasters. This book discusses how places recover following a disaster and the vital roles that business and other organisations play.

This volume gives a detailed understanding of business, organisational and consumer responses to the Christchurch earthquake sequence of 2010-2011, which caused 185 deaths, the loss of over 70 per cent of buildings in the city's CBD, major infrastructure damage, and severely affected the city's image. Despite the devastation, the businesses, organisations and people of Christchurch are now undergoing significant recovery.

The book sheds significant new light not only on business and organisation response to disaster but on how business and urban systems may be made more resilient.

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Produktdetails

• Verlag: Taylor & Francis eBooks
• Seitenzahl: 312
• Erscheinungstermin: 29. Januar 2016
• Englisch
• ISBN-13: 9781317276333
• Artikelnr.: 44773220

Autorenporträt

C. Michael Hall is a Professor with the Department of Management, Marketing & Entrepreneurship, University of Canterbury, New Zealand, and Docent in Geography, University of Oulu, Finland. He also holds positions at the School of Business and Economics, Linneaus University, Sweden, and School of Business, University of Johannesberg, South Africa. He has published widely in the areas of tourism, environment change, regional development and sustainability. Sanna Malinen is a Senior Lecturer in Human Resource Management and Organisational Behaviour at the University of Canterbury. Her research interests are in the fields of organisational behaviour, organisational psychology and human resource management. She is a lead researcher in the Employee Resilience Research group. Rob Vosslamber is a Senior Lecturer in Accounting at the University of Canterbury. His research interests include accounting theory, accounting history and taxation. Russell Wordsworth is Lecturer in Human Resource Management at the University of Canterbury. His research interests are in the fields of human resource development, employee attraction and retention and ethics in human resource management.

Inhaltsangabe

1. Introduction: The Business
Organisational and Destination Impacts of Natural Disasters - The Christchurch Earthquakes 2010-2011
C. Michael Hall
Sanna Malinen
Rob Vosslamber & Russell Wordsworth Business and Organisational Responses and Relationships 2. Why Stay? The Resilience of Small Firms in Christchurch and Their Owners
Herb de Vries & Robert T. Hamilton 3. Dynamics of Organisational Response to a Disaster: A study of organisations impacted by earthquakes
Venkataraman Nilakant
Bernard Walker
Joana Kuntz
Herb de Vries
Sanna Malinen
Katharina Naswall & Kate van Heugten 4. After the Shock: Employee turnover decision making in a post-crisis context
Russell Wordsworth & Venkatraman Nilakant 5. Survival Strategies of Cultural Service Providers in a Post-earthquake Contex
Abantia Antara
Jörg Finsterwalder and Michael Shone 6. I Do (Not) Want You Back! (Re)gentrification of the Arts Centre
Christchurch
Alberto Amore 7. Earthquake Impacts
Mitigation
and Organisational Resilience of Business Sectors in Canterbury
Girish Prayag & Caroline Orchistron Consumer and Communication Responses 8. From Brand Love to Brand Divorce: The effect of a disruption in supply on consumer-brand relationships
Sussie Morrish
Girish Prayag & Matthew Nguyen 9. Customer Relationships and Experiences During Times of Disaster: A case study of Ballantynes
Jörg Finsterwalder and Hannah Grey 10. It's Not All Dark! Christchurch Residents' Emotions and Coping Strategies with Dark Tourism Sites
Girish Prayag 11. Telling Tales: Some implications for response agencies from stories of informal personal communication in the aftermath of a devastating earthquake
Colleen E. Mills Learning from "the New Normal" 12. 'Regeneration is the Focus Now': Anchor projects and delivering a new CBD for Christchurch
Alberto Amore & C. Michael Hall 13. The Governance of Built Heritage in the Post-Earthquake Christchurch CBD
Alberto Amore 14. Disasters
Insurance
and Accounting
Rob Vosslamber 15. Disasters
Urban Regeneration and the Temporality of Servicescapes
Jörg Finsterwalder & C. Michael Hall Conclusions 16. Undertaking Business
Consumer and Organisational Research in a Post-Disaster Setting
C. Michael Hall
Sanna Malinen
Venkataraman Nilakant
Rob Vosslamber
Bernard Walker and Russell Wordsworth 17. Putting Ecological Thinking Back in to Disaster Ecology and Responses to Natural Disasters: Rethinking Resilience or Business as Usual?
C. Michael Hall