Bill Eddy

Calming Upset People with EAR (eBook, ePUB)

How Statements Showing Empathy, Attention and Respect Can Quickly Defuse a

• Format: ePub

Produktbeschreibung

The level of stress and conflict in today's world is higher than seen in decades. We all can use tools for managing the emotions this has caused. Yet, these upset emotions and conflicts can often be calmed immediately through the use of a simple EAR Statement?, a method developed and refined by Bill Eddy over the past fifteen years and taught to hundreds of thousands of professionals and individuals. Following on the success of his widely-known BIFF Response® method and books for written communication, this new book on EAR Statements for verbal communication will come in handy in all kinds of upset situations: family conflicts, workplace disputes, neighbor controversies, and any other setting.

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Produktdetails

• Verlag: Unhooked Books
• Seitenzahl: 150
• Erscheinungstermin: 24. August 2021
• Englisch
• ISBN-13: 9781950057627
• Artikelnr.: 62261304

Autorenporträt

Bill Eddy, LCSW, Esq. is High Conflict Institute's co-founder and Chief Innovation Officer. He pioneered the High Conflict Personality Theory (HCP) and has become an expert on managing disputes involving people with high conflict personalities. He was the Senior Family Mediator at the National Conflict Resolution Center for 15 years, a Certified Family Law Specialist lawyer representing clients in family court for 15 years, and a Licensed Clinical Social Worker therapist with twelve year's experience. He serves on the faculty of the Straus Institute for Dispute Resolution at the Pepperdine University School of Law in California and is a Conjoint Associate Professor with the University of Newcastle Law School in Australia. He has been a keynote speaker and trainer in over 30 U.S. states and 10 countries. In addition to authoring over twenty books, he writes a popular blog on PsychologyToday.com with over five million views.