Roger Frock

Changing How the World Does Business (eBook, ePUB)

Fedex's Incredible Journey to Success - The Inside Story

• Format: ePub

Produktbeschreibung

From humble beginnings, FedEx has literally revolutionized the way business is conducted. Not too long ago, overnight shipping was barely an option for even the largest companies. Today, thanks to FedEx, it's available to every living room start-up. With annual revenues of $30 billion, more than 250,000 employees, 600 aircraft, and 70,000 surface vehicles, FedEx handles nearly six million shipments a day in two hundred countries. FedEx has become a household name, and has been named one of the top ten of America's Most Admired Companies by Fortune magazine. But it wasn't always easy. From his inside vantage point as the company's first general manager and chief operating officer, Roger Frock reveals the remarkable details of how Fred Smith and his team endured their tumultuous early years--fraught with a seemingly unending series of legal, financial, and operational crises that continually threatened the company's ability to stay in business--and, in the end, created an entirely new industry. Frock chronicles the dramatic last-minute saves and turnarounds the company engineered from its inception to the present. He entertains with stories of the trials and tribulations of the company's early struggles and victories--from Pilots using personal credit cards to fuel planes, to the courier who hocked his watch to put gas in his delivery van, and, one of the most memorable episodes, the time that founder Fred Smith literally gambled the company's last remaining funds to keep the planes flying. Frock's story introduces all the players--FedEx's resourceful and resilient leaders and employees--and shows how these remarkable individuals gave Fred Smith's original concept wings and, through flexibility, creativity, and commitment, made a fledgling startup into one of the great success stories in modern business. Changing How the World Does Business is an inspirational tale for leaders and entrepreneurs everywhere.

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Produktdetails

• Verlag: Berrett-Koehler Publishers
• Seitenzahl: 250
• Erscheinungstermin: 19. Oktober 2006
• Englisch
• ISBN-13: 9781609943295
• Artikelnr.: 38333771

Autorenporträt

Roger Frock is president of Quest Management, Inc., a consulting firm that specializes in supply chain management. He has been a guest speaker at the National Council of Physical Distribution Management (now the Council of Supply Chain Management Professionals), the American Management Association, and the American Trucking Association, and has made frequent presentations to other industry associations and private business groups on a variety of subjects.

Inhaltsangabe

Preface
SECTION I - FROM SCEPTICISM TO AFFIRMATION: Before May 1972
1. Introduction - The Trail of Inspiration
2. Checking With the Experts
3. Feeling More Comfortable
4. This Dog Might Hunt!
5. An Unscientific, Irrational Decision
6. Kick the Tires, Light the Fires
SECTION II - NAÏVE OPTIMISM: May 1972 to March 1973
7. A Climate of Chaos
8. Mail, Charter, and a Future Executive
9. Looking for a few Good People
10. Mr. Smith Goes to Washington
11. Don't Buy Anything
12. At Least Hot Suit Knows When He's Getting Out
13. Roadblocks and Optimism
14. Let's Call It a System Test!
SECTION III - WITHIN AN INCH OF FAILURE: April 1973 to May 1974
15. The Marine Corps Boot Camp Mode
16. Just a Regular Employee with an Ordinary Job
17. Rescue at the Edge of a Precipice
18. A Light for the Darkness
19. A Little Help From Our Friends
20. Summoned to a Special Meeting
21. Wait a Minute, We Need That
SECTION IV - ONE FOR ALL AND ALL FOR ONE: June 1974 to May 1978
22. A General in the Gorilla Camp
23. Digging for Gold in New York
24. Well Then, You Don't Need Me!
25. Just a Little Thing I Learned in Nam
26. I'll Just Give You Enough Rope to Hang Yourself
27. Just Step Out of the Way
SECTION V - A MODEL FOR OTHERS TO EMULATE: 1972 to Present
28. The Trinity of Cyclical Action
29. The Wind Beneath the Wings of Success
30. Chrysalis - Caterpillar to Butterfly
31. Going From Mach One to Idle
32. Concordes, Dirigibles, and Separation
33. Parting Thoughts