. How to convey abnormal test results and break bad news.
. How to discuss the diagnosis of a chronic disease and negotiate a management plan.
. How to communicate with patients who pose an ethical dilemma.
. How to communicate with challenging patients and relatives.
. What to tell patients or relatives when things go wrong.
. How to communicate with patients and relatives regarding end-of-life issues.
Key Features:
. Takes readers through a simple step-by-step approach to skillfully dealing with common challenging communication scenarios they face in their daily practice.
. Guides readers on how to communicate in layman's terms without using medical jargon, as it is fully dialogued, proving particularly helpful to non-UK candidates, whose first language is not English.
. Simplifies several complex ethical and medicolegal principles, such as treatment of patients lacking capacity, dealing with patients who refuse consent, confidentiality, counselling a non-compliant patient, basic genetic counselling, management
of patients who demand non-indicated investigations or treatments, open disclosure after a medical error, preparing an advance decision and lasting power of attorney, issues around brain death and organ donation, tube feeding, Do Not Attempt Resus- citation orders and referral to the coroner.
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