Brian Johnson

Collaborative Business Design (eBook, PDF)

Improving and innovating the design of IT-driven business services

• Format: PDF

Produktbeschreibung

The logical step up from focusing just on IT, this makes perfect senseKen Wilson (Director, BrightHorse, UK)I loved the concept and the sensible approach to what are sometimes seen as complex issues.Dave Jones (Director & Principal ITSM Consultant, UK)Only by understanding IT-driven business services and anchoring them in a service design statement (SDS) can enterprises translate business needs into IT-intensive business services.InCollaborative Business Design - Improving and innovating the design of IT-driven business services, Brian Johnson and Lon-Paul de Rouw comprehensively explain how to use business service design (BSD) to formulate an effective SDS that will help business and IT cooperate to create robust, efficient services that support business requirements.The bookdelves into the inner workings of services, with the aim of making sure that each side - business and IT - understands the other's needs and drivers so that services can deliver what is required, expected and promised of them throughout their lifecycle. It:Examines the gap in understanding between IT and business.Introduces Business Service Design (BSD) - an analytic approach to understanding the characteristics of IT-driven business services.Provides an overview of the different components that must be analysed to obtain insight into the characteristics of IT-driven business services and to anchor these insights into a Service Design Statement (SDS).Considers the different parts of the BSD and SDS.Explores how to obtain insight into the design of IT-driven business services using BSD.Discusses practical consequences for business transformation to continually define, develop and improve robust services that customers want to use.More than ever, applications software (what consumers call 'services'.....) reaches deep into everyday business processes. In order for the modern business to grow or simply to secure market position, rapid and efficient service development and ITdelivery is demanded from IT suppliers. This book offers valued insight to strengthen the alliance between business and IT.Perry van der Weyden (CIO, Rijkswaterstaat, Netherlands)Wickedly funny in many places, well researched and pragmatic. Highly recommended.'Olafur Gunnarsson (President, Rema Tiptop, USA)BSD is not an architecture for software development or for technology support - it complements existing frameworks such as TOGAF, IT4IT, BiSL Next and ITIL by focusing on business architecture, a subject rarely described before designing an IT-intensive, complex business service.BSD is moving the conversation from IT as an operations center to more of a key component of the business's genetic makeup. This book is a must read if you want to cement an alliance between business and IT.Darren Arcangel (Enterprise Architect, USA)

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Produktdetails

• Verlag: IT Governance Publishing
• Erscheinungstermin: 6. Juli 2017
• Englisch
• ISBN-13: 9781849289399
• Artikelnr.: 48960540

Autorenporträt

Brian Johnson is an American Author and poet from rural Oklahoma. He has served in multiple areas as both a deputy sheriff, a local police officer, and a deputy jailer over the course of his extensive law enforcement career.Brian began writing poetry his sophomore year of high school and his first published poem was included in the International Library of Poetry's Best Poems and Poets of 2007.Brian continued authoring poems until he wrote his first song in 2011 'Praise Your Name', followed by another song in 2011 'If I Could Take It All Back', and one in 2012 'That Holy Mountain. He recorded all three songs with the help of his close friend and worship team leader using their church's sound system and instruments.Those songs can be heard on Soundcloud under Brian's then stage name: Obadiah_Jay.Brian also began writing his manuscript in 2011 titled 'Physical Situations of a Spiritual Life which was a compilation of his poems and songs, as well as articles he had written over the years.Brian created a podcast, in 2019, titled 'A Brian Johnson Experience' on anchor.fm, now Spotify. The podcast ran for 19 episodes over the course of 5 months.Physical Situations of a Spiritual Life was added as a bonus feature to his memoir 'That Bastard: From Fatherless to Fatherhood, which was published in November of 2023.Brian and his wife, Makenzie, have been married for over a decade and they have been blessed with three children: Jordan, Landon, and Novalee.All honor and glory to God.