Karissa Thomas

Communicate, Connect, and Lead (eBook, ePUB)

• Format: ePub

Produktbeschreibung

In a fast-paced industry driven by deadlines, data, and demanding clients, communication is more than a soft skill-it's a leadership tool.

Communicate, Connect, and Lead offers a powerful blueprint for insurance adjusters ready to rise above transactional conversations and lead with emotional precision. Written by Dr. Karissa Thomas, creator of Efficient Adjuster™, this book equips professionals with the mindset, language, and strategies needed to handle high-pressure claims, navigate conflict with clarity, and build trust with policyholders and team members alike.

Whether you're a field adjuster, desk adjuster, or team leader, this guide will help you:

• De-escalate difficult conversations without losing control
• Establish authority with empathy and professionalism
• Communicate boundaries with confidence
• Lead yourself-and others-through uncertainty

It's time to raise the standard. Communication is no longer optional. It's how you lead.

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Produktdetails

• Verlag: Efficient Adjuster Publishing
• Erscheinungstermin: 24. Juni 2025
• Englisch
• ISBN-13: 9781968277987
• Artikelnr.: 74364362

Autorenporträt

Dr. Karissa Thomas is a global leadership strategist, award-winning author, and creator of the Mosaic Intelligence Method(TM) and Efficient Adjuster(TM) framework. With over two decades of experience in corporate leadership, education, and emotional intelligence training, she empowers individuals and organizations to lead with clarity, integrity, and cultural awareness. Her books and courses span industries-from education and insurance to global business-and are used worldwide to support professional resilience, inclusive leadership, and emotional growth. Through her dynamic storytelling and research-informed insights, Dr. Thomas equips readers to navigate personal and professional upheaval with purpose and presence. Learn more at www.DrKarissaThomas.net